Where Are We Now? Of IT organizations deployed more apps in 2013 than the previous year. Of IT leaders are expanding their voice over Internet protocol (VoIP) deployments, up from 48% in 2012. Of IT decision makers indicated that network performance is impacting business application user experience. Of mobile traffic was offloaded to fixed networks in 2013. Where Are We Heading? By 2018, 90% of mobile traffic will come from cloud applications. By 2015, 66.5% of North American businesses will use VoIP.