Returns blindfold goggles
We take customer care seriously and will always do our best to resolve any problem usually by sending a replacement item. In the unlikely event that you have a problem please email us immediately with the details of the item and what the problem is. Our email address is on the contact us page. We will be in touch to establish the nature of the problem and to discuss how to resolve the issue.
Shipping blindfold goggles
So for example if the order is placed on Monday, it will be packed on Tuesday and collected by Royal Mail early on Wednesday. If the order is placed on Thursday it would be packed on Friday and collected by Royal Mail early on Monday. We use the First Class service, they aim to deliver on the next working day after they collect the order from us however this is not guaranteed and can take longer. Royal Mail orders are not tracked. We ship anywhere in the world. Small orders are sent by Royal Mail Airmail.