Examples for Cross-Selling offline and online | CrossSelling.org
On the internet, cross-selling is an obvious winner. It is the practice of promoting complementary items related to the item that has just been bought. One of the first to use cross-selling to enhance their services, retain customers, attract new customers and stay competitive is Amazon. Your email address will not be published.
Cross Selling Stategies and CRM Software | CrossSelling.org
Are concerned is the communication process between employees and customers. First, customers must feel at ease and a rapport established as quickly as possible. Greeting, shaking hands, introductions and eye-contact are important steps to making the customer feel at ease. Open ended questions also help lead to further discussions that can open opportunities for a cross-sale.