demo.copc.com

Demo COPC Site

News & Events. NEWS: April 2015 — COPC VMO Training in Florida – Early Bird Discounts Available through February. NEWS: February – March 2015 — COPC Training Specials Available in Many APAC Locations. NEWS: April 2015 — COPC Offers Training in Amsterdam – Sign Up Now While Seats Last. In Your CX Program. Your customer’s journey has become more complex. At COPC Inc., we work with all operational channels that impact the customer experience. Our consulting services. Learn More ». Learn More ». Did you know...

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News & Events. NEWS: April 2015 — COPC VMO Training in Florida – Early Bird Discounts Available through February. NEWS: February – March 2015 — COPC Training Specials Available in Many APAC Locations. NEWS: April 2015 — COPC Offers Training in Amsterdam – Sign Up Now While Seats Last. In Your CX Program. Your customer’s journey has become more complex. At COPC Inc., we work with all operational channels that impact the customer experience. Our consulting services. Learn More ». Learn More ». Did you know...

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1 rc library

2 newsletter signup

3 中文网页

4 consulting

5 customer experience

6 operational performance

7 vendor management

8 training

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10 public

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rc library,newsletter signup,中文网页,consulting,customer experience,operational performance,vendor management,training,online,public,client site,class descriptions,certification,full certification,process certification,certified organizations,industries,blog

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Demo COPC Site | demo.copc.com Reviews

https://demo.copc.com

News & Events. NEWS: April 2015 — COPC VMO Training in Florida – Early Bird Discounts Available through February. NEWS: February – March 2015 — COPC Training Specials Available in Many APAC Locations. NEWS: April 2015 — COPC Offers Training in Amsterdam – Sign Up Now While Seats Last. In Your CX Program. Your customer’s journey has become more complex. At COPC Inc., we work with all operational channels that impact the customer experience. Our consulting services. Learn More ». Learn More ». Did you know...

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demo.copc.com

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Operational Performance | Demo COPC Site

http://demo.copc.com/consulting/operational-performance

News & Events. Deliver an Omnichannel Experience. COPC Inc. helps companies optimize key customer touch points and deliver a seamless omnichannel experience throughout the customer journey. Our clients achieve significant and sustained performance improvement that increases customer satisfaction, reduces costs, and builds revenue. We work with hundreds of leading brands worldwide to help them quickly adapt their call centers and other customer experience operations to meet changing consumer behavior.

2

Customer Experience | Demo COPC Site

http://demo.copc.com/consulting/customer-experience

News & Events. Achieve a Successful Customer Journey. Managing the customer experience (CX) can be a complex process, involving numerous departments and affecting policies and procedures. We know you are tasked to present a seamless experience to your customer while often relying on your existing technology, corporate infrastructure and processes. We take the siloed pieces of your multichannel CX program. To build an omnichannel experience. That improves operations and turns customers into advocates.

3

Vendor Management | Demo COPC Site

http://demo.copc.com/consulting/vendor-management

News & Events. Optimize Your Outsourced Service Providers. We know that managing a network of outsourced service providers (OSPs) can be overwhelming. You are entrusting others to deliver a superior and consistent customer experience to your customers. It is critical to choose the right partner and ensure they are operating at a high level of performance. We can help your VMO in two ways:. Improve performance of your VMO program and your OSPs. Conduct a contract review and performance analysis. 8220;Thro...

4

Financial Services | Demo COPC Site

http://demo.copc.com/industries/financial-services

News & Events. Adapting Your Customer Experience Operations. To Address Complex Transactions. The financial services industry has changed dramatically with the wide acceptance of online banking and the growing amount of complex financial products available in the market today. In turn, the customer experience with financial institutions also has changed. Customers used to contact a bank to just check their account balances or to conduct simple transactions. Today, financial organizations must...

5

Training | Demo COPC Site

http://demo.copc.com/training

News & Events. 8220;Through COPC Inc.’s training programs, our management team truly understands how to use actionable data to drive peak performance and get measurable results.”. Vice President of Customer Engagement Operations, Experian Consumer. Provide Best Practices to Empower Employees. And in many languages. Our training classes are delivered the way you want. Simply click a button below to learn more and register. The hallmarks of COPC Inc. training include:. Industry expert instructors who offer...

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News & Events. NEWS: April 2015 — COPC VMO Training in Florida – Early Bird Discounts Available through February. NEWS: February – March 2015 — COPC Training Specials Available in Many APAC Locations. NEWS: April 2015 — COPC Offers Training in Amsterdam – Sign Up Now While Seats Last. In Your CX Program. Your customer’s journey has become more complex. At COPC Inc., we work with all operational channels that impact the customer experience. Our consulting services. Learn More ». Learn More ». Did you know...

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