keystoneaccountability.org
Analysis | Keystone Accountability
http://keystoneaccountability.org/analysis
July 27, 2009. This section presents Keystone’s analysis of why social purpose organizations urgently need new and better ways of planning, assessing and reporting their impact and performance, and how this problem can be tackled. Our analysis is based on research. From respected academics and practioners and 70 years of experience in our staff team. Our analysis of the problem can be read in our Problem statement. Our overall conclusions are:. Stand in the system. Map pathways to outcomes. Organizations...
keystoneaccountability.org
Glossary | Keystone Accountability
http://keystoneaccountability.org/glossary
July 27, 2009. The practice of ensuring that the views of all relevant constituents are seriously taken into account in planning, monitoring, assessing, reporting and learning from an organization’s work. A system of evaluation of how an organization’s work understands and measures the quality of its relationships with its constituents. Information about constituents’ perceptions of a set of activities and their impact. Feedback is used to influence related activities in the future. An explicit presentat...
keystoneaccountability.org
Resources | Keystone Accountability
http://keystoneaccountability.org/resources
July 27, 2009. Keystone’s Resources are a collection of tools, explanatory guides and thought provoking documents designed to help people apply our methods and to understand more about the background to our work. Guides to help you understand and implement Keystone methods. Action research reports on a variety of different subjects that give background to Keystone’s analysis. Collection of presentations prepared to explain our work to different audiences. Click to share on Twitter (Opens in new window).
keystoneaccountability.org
Performance Surveys | Keystone Accountability
http://keystoneaccountability.org/services/surveys
February 5, 2016. Measure how well you are working with other organisations and how you compare to your peers. Provide cutting edge performance data for social purpose organisations. We bring together groups of similar organisations and administer the same survey to their external stakeholders. We quantify and benchmark key aspects of performance like: responsiveness, service quality, communications and value-added. 8211; feedback from INGOs’ local partners. 8211; feedback from investees. The underlying ...
feedback.keystoneaccountability.org
Blog | Keystone Accountability
http://feedback.keystoneaccountability.org/blog
May 11, 2016. Those Low Response Rates. April 13, 2017. Posted by David Bonbright. Surveys are a double-edged sword. It is useful, irresistibly so, to be able to assert something that is supported by survey results. Most of us are enthralled by this sirens’ call I certainly am! Surveys: You’re doing it wrong. April 6, 2017. Posted by Cathy Richards. Sustaining Feedback Mechanisms in Development. March 30, 2017. Posted by Apoorva Mishra (World Vision UK). Could you benefit from a free data audit? Nonprofi...
keystoneaccountability.org
Keystone Accountability
http://keystoneaccountability.org/stories
Constituent Voice for better performance management and impact. Why listening to others systematically through Constituent Voice(TM) can transform your organization. Light touch continuous feedback. Our consultants will help you build a system that saves time and money while amplifying your learning. Provides you with the means to combine new and old data sets, and combine listening across channels into a common analysis. Benchmarks and predictive Indicators. The recipe for our secret sauce. Constituent ...
api.feedbackcommons.org
Managing Performance through feedback loops
http://api.feedbackcommons.org/feedback_system
Designing your feedback system. Who do we ask and what do we ask them? This interactive tutorial will help take the first essential steps to design a simple feedback system based on the Constituent Voice method. When you complete the tutorial you will get an instant report to use as a guide to strengthening your organization’s feedback capabilities. What type of organization do you work for? Tick all that apply). Health and welfare services. Agriculture and enterprise economic development services. Event...
api.feedbackcommons.org
Tutorial: A one question feedback loop
http://api.feedbackcommons.org/c/delighted
Experiment: Your first feedback loop. Using this tool, you can complete a feedback loop in one day. By tomorrow you will. Experience a complete feedback loop. See how feedback can help you improve your organization's performance. Be ready to gather more feedback about your work. Start by giving us your email, so we can notify you as people respond. Of a company's customer retention and future profits. People who give 9s or 10s to this question are more likely to promote your company or organization o...
whydev.org
Five types of tools to make your non-profit more effective | WhyDev Blog
http://www.whydev.org/five-types-of-tools-to-make-your-non-profit-more-effective
September 18, 2016. Five types of tools to make your non-profit more effective. Five types of tools to make your non-profit more effective. August 12, 2015. August 12, 2015. For a company to stay competitive, it has to understand its customers’ wants and needs, and adapt its products to suit them. Sounds obvious, right? Listen, Act, Learn. Repeat. We believe that organizations that are committed to. Are the ones that will be more effective at meeting the needs of the people they intend to help. The most ...
