The AoE Customer Service Pledge address the most important aspects of doing business with your drycleaner. An AoE drycleaner is required to prominently display the pledge to be in the program. Has the most current professional knowledge on cleaning, stain removal, and pressing. Has passed difficult cleaning and stain removal tests. Is up to date on the newest fine fabrics and garments. Has professional employees with a superior level of knowledge and training. Country (if outside US/Canada).