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WKG Consulting - WIN, KEEP, GROW | Winning, Keeping and Growing customersWinning, Keeping and Growing customers (by The WKG'er)
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Winning, Keeping and Growing customers (by The WKG'er)
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WKG Consulting - WIN, KEEP, GROW | Winning, Keeping and Growing customers | wkgconsulting.wordpress.com Reviews
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Winning, Keeping and Growing customers (by The WKG'er)
wkgconsulting.wordpress.com
WKG Consulting - WIN, KEEP, GROW | Winning, Keeping and Growing customers | Page 2
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WKG Consulting – WIN, KEEP, GROW. Winning, Keeping and Growing customers. Ou est le client? August 21, 2010. We have to start with “what business problems are our customers facing and how can we help them? 8221; Then we will start to develop answers to these problems that actually have real value – rather than a product to be sold in to meet our requirements of monthly targets. So, how do you overcome this? As a business you must start the customer interactions with the customer in mind at all times, not...
Fund-Raising and Sales – How Similar | WKG Consulting - WIN, KEEP, GROW
https://wkgconsulting.wordpress.com/2010/09/01/fund-raising-and-sales-how-similar
WKG Consulting – WIN, KEEP, GROW. Winning, Keeping and Growing customers. Fund-Raising and Sales – How Similar. September 1, 2010. Very recently I was fund-raising for a well known charity – shaking (very quietly as rattling coins is not permitted) my bucket to relieve shoppers of their hard earned cash. Very forthcoming they were too. What struck me was the similarity to selling, but at a micro level. From → Customer Experience. Larr; Ian Beale – Customer Experience Guru! Leave a Reply Cancel reply.
Where is the Customer in your CRM system? | WKG Consulting - WIN, KEEP, GROW
https://wkgconsulting.wordpress.com/2011/02/28/where-is-the-customer-in-your-crm-system
WKG Consulting – WIN, KEEP, GROW. Winning, Keeping and Growing customers. Where is the Customer in your CRM system? February 28, 2011. Inspired by Bob Apollo’s Blog this morning (28/2/11). I had to reiterate what Bob was discussing today as it so crucial yet overlooked frequently. So how do we make our CRM system an asset rather than a bureaucratic admin system in 2011? Make it track the customer’s cognitive buying journey. What do I mean by that? Measure the success of the inputs. Sales transformation i...
Fail to succeed | WKG Consulting - WIN, KEEP, GROW
https://wkgconsulting.wordpress.com/2010/10/11/the-power-of-failure
WKG Consulting – WIN, KEEP, GROW. Winning, Keeping and Growing customers. October 11, 2010. I have recently been thinking through failure and success and how one begets the other. Let’s be honest we have all had our failures. We lost a deal, didn’t get a promotion, didn’t get the job, didn’t win the match and on it goes. It’s how we process that loss that is important and ultimately defines our success. There is no better place to look for this in practice than with elite athletes – Roger Federer a...
About WKG | WKG Consulting - WIN, KEEP, GROW
https://wkgconsulting.wordpress.com/about
WKG Consulting – WIN, KEEP, GROW. Winning, Keeping and Growing customers. In B2B there has been plenty of “customer focused” lip service over the past 10-15 years and now with a significant change in buyers behaviour it is time businesses got in the game with being customer centric. Not just saying it but actually doing it. My aim is to help businesses understand this point of view and move towards a customer experience model of sales and marketing – one at a time. The 3 Things Framework. Follow “W...
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Course open. No restrictions in place (updated 14 August at 05:59). Darwin Plate Mens Open. One Year Tuition Package. Welcome to West Kent Golf Club. Save £20 off a Green Fee when you register your email at andy@wkgc.co.uk Why not try our new Twilight Golf ticket from 3.30pm Monday- Friday only £25 Call the Pro Shop 01689 851323 option 2. West Kent Golf Club. Milking Lane, Downe, Kent, England, BR6 7LD. Tel: 44 (0)1689 851 323.
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WKG Consulting - WIN, KEEP, GROW | Winning, Keeping and Growing customers
WKG Consulting – WIN, KEEP, GROW. Winning, Keeping and Growing customers. Do you have a Customer Strategy or some other strategy? March 1, 2011. Do you have a Customer Strategy? As opposed to a sales and marketing strategy? What’s the difference? If sales and marketing is all about customer acquisition, retention and growth (I can’t think of what else it’s about, so lets assume it is) then why do we talk about anything other than the customer when defining our strategy for growth? It is not their process...
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