marknewbold.com
health-service-transformation-is urgently-needed
http://www.marknewbold.com/health-service-transformation-urgently-needed
Health service transformation is urgently needed. The Francis report, mortality rates, the treatment of whistleblowers, relentlessly negative media coverage, and a system crisis over last winter, have combined to create a perfect storm in the NHS. The regulators are under fire, and the reforms have not yet settled in. And in the midst of all this, we s uddenly find we were concentrating on the wrong things? Managers put enormous time and effort into trying to address ‘flow’, and worry about both the qual...