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GDS Communications, Inc - Symposium Consultants

GDS Communications, Inc. wants to assist you with any. If you need a fresh perspective on your Symposium system, we welcome the opportunity to assist you. Our areas of expertise include, but are not limited to:. Supervisor real time displays. Standard and custom Crystal reports. This affects how calls are pegged on the reports. Both call and agent - the difference is very important! Partitions and access levels. Skillset, application and agent. We now have a Satisfaction Guarantee on our training classes!

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GDS Communications, Inc - Symposium Consultants | callgds.com Reviews

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GDS Communications, Inc. wants to assist you with any. If you need a fresh perspective on your Symposium system, we welcome the opportunity to assist you. Our areas of expertise include, but are not limited to:. Supervisor real time displays. Standard and custom Crystal reports. This affects how calls are pegged on the reports. Both call and agent - the difference is very important! Partitions and access levels. Skillset, application and agent. We now have a Satisfaction Guarantee on our training classes!

<META> KEYWORDS

1 reports

2 scripting

3 priorities

4 thresholds

5 upgrades

6 important symposium notes

7 customer comment

8 coupons

9 reviews

10 scam

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reports,scripting,priorities,thresholds,upgrades,important symposium notes,customer comment

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GDS Communications, Inc - Symposium Consultants | callgds.com Reviews

https://callgds.com

GDS Communications, Inc. wants to assist you with any. If you need a fresh perspective on your Symposium system, we welcome the opportunity to assist you. Our areas of expertise include, but are not limited to:. Supervisor real time displays. Standard and custom Crystal reports. This affects how calls are pegged on the reports. Both call and agent - the difference is very important! Partitions and access levels. Skillset, application and agent. We now have a Satisfaction Guarantee on our training classes!

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Customer Comments

http://www.callgds.com/comments.htm

This page contains some of the notes that we receive from our customers. Symposium is a powerful and complex system that needs professional programming and training to effectively utilize it's capabilities. We will happily provide you with contact information for our customers. You were fantastic Tara! Everyone agreed that you were one of the best trainers we've ever worked with, for any product. Thanks very much for making everything so easy to understand, and more than that you made it enjoyable. Note:...

2

Our Experience

http://www.callgds.com/experience.htm

GDS Communications, Inc. was established in 2000. Since that time we have focused on providing leading edge programming, training and support on Nortel Symposium products. We have been working with Symposium since release 1.1. Our customer list includes large and small companies and national and regional telecom vendors. GDS Communications, Inc. core resources. Worked in the Telecommunications industry since 1993. Worked as a Nortel Call Center Consultant since June 1995. Note: Avaya Aura, AACC, Nortel, ...

3

Scripting FAQ

http://www.callgds.com/sccs_faq.htm

If you are struggling with a Symposium problem or issue, contact GDS. You will be amazed at what we can accomplish in a short period of time. Can I play a message in the master script instead of the primary script to shorten the ASA in the Application Performance report? Are there any issues associated with agent priorities in Symposium Call Center Server? Are there any issues associated with call priorities in Symposium Call Center Server? What can I do if my reports don't have accurate numbers on them?

4

Custom Crystal Reports

http://www.callgds.com/crystal.htm

Do you need custom crystal reports for your Symposium Call Center Server, Symposium Web Client Server, or Nortel Contact Center Manager Server? A few of the reports that we have customized for our customers are listed below. These reports are available at very reasonable prices. Click the links to see what the reports look like. Custom Crystal Reports for sale:. Agent Login Logout report. Excluding Not Ready or Walk Away events. Agent Not Ready report. Includes only Not Ready and Walk away events. Note: ...

5

Other Services

http://www.callgds.com/other_svc.htm

Nortel Symposium Call Center Server and Nortel Symposium Express Call Center Server are not the only Nortel Networks products that GDS supports. We can also provide installation and support for the following Nortel Networks products:. Customer Controlled Routing (CCR). Check out our easy to use contact form!

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GDS Communications, Inc - Symposium Consultants

GDS Communications, Inc. wants to assist you with any. If you need a fresh perspective on your Symposium system, we welcome the opportunity to assist you. Our areas of expertise include, but are not limited to:. Supervisor real time displays. Standard and custom Crystal reports. This affects how calls are pegged on the reports. Both call and agent - the difference is very important! Partitions and access levels. Skillset, application and agent. We now have a Satisfaction Guarantee on our training classes!

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