careers.onedirect.in

OneDirect | CEM platform built for Indian Enterprises

Join Us, Build Yourself! OneDirect is India’s largest Customer Experience Management Company. Our goal is to empower enterprises to create personalized and delightful customer experiences across all digital touchpoints. Built for enterprises, our suite of world-class products and services are at the confluence of Social, Big Data and Cloud. Here are a few snapshots of life at OneDirect. A few quirks about OneDirect. Amazing singers too; it’s like working in a musical. 1 What do you guys at OneDirect do?

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Join Us, Build Yourself! OneDirect is India’s largest Customer Experience Management Company. Our goal is to empower enterprises to create personalized and delightful customer experiences across all digital touchpoints. Built for enterprises, our suite of world-class products and services are at the confluence of Social, Big Data and Cloud. Here are a few snapshots of life at OneDirect. A few quirks about OneDirect. Amazing singers too; it’s like working in a musical. 1 What do you guys at OneDirect do?

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OneDirect | CEM platform built for Indian Enterprises | careers.onedirect.in Reviews

https://careers.onedirect.in

Join Us, Build Yourself! OneDirect is India’s largest Customer Experience Management Company. Our goal is to empower enterprises to create personalized and delightful customer experiences across all digital touchpoints. Built for enterprises, our suite of world-class products and services are at the confluence of Social, Big Data and Cloud. Here are a few snapshots of life at OneDirect. A few quirks about OneDirect. Amazing singers too; it’s like working in a musical. 1 What do you guys at OneDirect do?

LINKS TO THIS WEBSITE

onedirect.in

OneDirect | CEM platform built for Indian Enterprises

https://www.onedirect.in/customers.html

Trusted by leading industries. OneDirect has improved our satisfaction index by 80%." see the story. OneDirect reduced resolution time by 60%.". With OneDirect, our turnaround time has decreased by 340%." see the story. Other firms called us to ask, how we did this transformation. Well, we used OneDirect.". It’s good. Solid ROI.". We hope our competitors don’t find OneDirect.". OneDirect has made our life easy.". OneDirect is our trusted partner in customer experience management.". With OneDirect we can ...

onedirect.in

OneDirect | CEM platform built for Indian Enterprises

https://www.onedirect.in/resources.html

OneDirect, customer experience management platform organized Quest 2016. Aircel Case Study: Turning a customer service challenge into an opportunity. Olx Case Study: Creating an award-winning customer service brand. Micromax Case Study: Alleviating Customer Anxiety. MTS India achieves industry best first-response time on social using OneDirect. 5 Best Practices for Customer Service on Social Media. Three practical ramifications of overlap of marketing and customer service.

onedirect.in

OneDirect | CEM platform built for Indian Enterprises

https://www.onedirect.in/product.html

We Focus On Solving Your Problems. Finally, a truly unified inbox. Respond to actionable items across all channels (Facebook, Twitter, blogs, forums, Email, Google Play etc.) from one single dashboard. Advanced ticketing system with auto assignment, SLAs, ticket tagging,. Canned responses and a lot more. Advanced analytics and team performance metrics. Unlock the voice of your customers. Discover the conversations, people and trends impacting your business. From any corner of the public web. Analytics an...

onedirect.in

OneDirect | CEM platform built for Indian Enterprises

https://www.onedirect.in/about-us.html

Team from Adobe,Oracle, Salesforce. Centers in Bangalore and Delhi. Data Scientists and CX Strategists. OneDirect was launched in 2009 with the purpose of helping Indian brands overcome challenges they faced with respect to. Customer Experience Management. OneDirect has evolved as a pioneer in the CEM space with a suite of world-class products that have been. Implemented by revered market leaders. This validation has strengthened our position as front runners in customer experience. Headquartered in Mosc...

onedirect.in

OneDirect | CEM platform built for Indian Enterprises

https://www.onedirect.in/index.html

Customer Experience, Simplified. Listen, analyze, collect feedback and respond to customer conversations. Across all digital touchpoints. Connect with your customers across all touchpoints. Track, filter and bucket actionable conversations across all channels (Facebook, Twitter, Email, Google play etc.). Advanced ticketing system with auto assignment, SLAs, canned responses and a lot more. Extract business changing insights from social conversations. Capture online trends and get virality alerts. OneDire...

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OneDirect | CEM platform built for Indian Enterprises

Join Us, Build Yourself! OneDirect is India’s largest Customer Experience Management Company. Our goal is to empower enterprises to create personalized and delightful customer experiences across all digital touchpoints. Built for enterprises, our suite of world-class products and services are at the confluence of Social, Big Data and Cloud. Here are a few snapshots of life at OneDirect. A few quirks about OneDirect. Amazing singers too; it’s like working in a musical. 1 What do you guys at OneDirect do?

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