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Colourbox Technology - Call Capture and Storage - homepageColourbox is a specialist in the implementation and support of the Cloud9 Secure Call Capture and Storage product suite.
http://colourbox.eu.com/
Colourbox is a specialist in the implementation and support of the Cloud9 Secure Call Capture and Storage product suite.
http://colourbox.eu.com/
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Colourbox Technology - Call Capture and Storage - homepage | colourbox.eu.com Reviews
https://colourbox.eu.com
Colourbox is a specialist in the implementation and support of the Cloud9 Secure Call Capture and Storage product suite.
colourbox.eu.com
System Architecture
http://colourbox.eu.com/index.php/products/system-architecture
CLOUD9 is the only commercially-available voice recorder that can offer multi-tenancy capabilities. CLOUD9 is a true enterprise system, engineered to integrate seamlessly into any existing communication environment. The use of industry standard technology assures the future growth that all organisations envisage and aspire to. As the solution provides for both the premises and hosted models the management and maintenance of all future versions is seamless and automatic. Advantages of hosted recording:.
Financial Services
http://colourbox.eu.com/index.php/solutions/financial-services
Recording solutions are meet the security requirements of the Payment Card Industry Data Security Standards (PCI-DSS), with standard features for secure storage and data access. Our powerful API allows sensitive sections of calls to be muted during agent replay, however those with a higher level of access, such as senior managers, can replay calls without muting. System Security and Data Integrity. Records TDM, ISDN, VoIP, SIP, etc. Optional redundant call capture servers. Calls and data available 24x7.
Quality Monitoring
http://colourbox.eu.com/index.php/products/quality-monitoring
The Cloud9-QM application is a value-added quality and efficiency monitoring solution. Included as a standard feature within our service, QM offers contact centres the opportunity to evaluate agent calls, which helps both with agent training and improving customer service. Cloud9 Screen Capture allows agent desktop screens to be captured and stored without impairing system performance. Features and Benefits of Cloud9’s Contact Centre Solutions. Integrated with call capture solution. Try the real product.
Support Services
http://colourbox.eu.com/index.php/support-services
Colourbox is fully accredited to provide support on the following voice recording systems:. If you require support of your Centurion, Eventra or Cloud9 voice recorders, please contact us. The long-serving Centurion has proved to be a remarkably reliable voice recorder however it will reach end-of-life in December 2011. For Centurion users who are worried about where this leaves them, Colourbox is able to offer a seamless migration path of your calls and data sets into Cloud9. Configuration management as ...
Voice Recording
http://colourbox.eu.com/index.php/products/voice-recording
Cloud9 is the first company to introduce a network-agnostic, hosted call recording solution that will capture and securely store calls in accordance with regulatory requirements. Voice Recording as a Managed Service. Traditional voice recording products are expensive to purchase and manage, and technical support is reactive. All too often it is only when customers actually need to use their recorders that they realise they have a problem. Inclusive of Quality Monitoring and Disaster Recovery. Tags: voice...
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01792 44 97 92. Swansea Creative Agency: Branding, Web Design, Animated Videos. Colourbox - Swansea. Logo Design, Graphic Design, Branding, Printing, Web Design, Promotional Videos, Animation,. Aerial Filming and Video. We exist to improve the way. Mostly that’s through great web design and entertaining animated videos. We can also help with your branded communications, making sure everything communicates a cohesive message. They say a picture is worth a thousand words. Be an Expert in Your Field. On Twi...
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Colourbox Technology - Call Capture and Storage - homepage
Secure call capture and storage. Monitor calls with Cloud9-QM. Record and store calls made on mobiles. Software and database are hosted in secure data centres. Cloud9 satisfies PCI DSS Data Security Standards. Colourbox is a specialist in the implementation and support of the Cloud9 Secure Call Capture and Storage product suite. This level of service is a standard part of the solution and is a major differentiator. Please speak to us if you need to:. Try the real product.
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