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IP Telephony & Contact Center Architects – born to learn & share …

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IP Telephony & Contact Center Architects – born to learn & share … | contactcenterarchitects.com Reviews
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born to learn &amp; share ...
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IP Telephony & Contact Center Architects – born to learn & share … | contactcenterarchitects.com Reviews

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1

“If it works, why should I care?” Don’t make the common mistake of believing multi-tenancy is the same as multi-user or multi- enterprise clouds: “Multi tenancy Vs Multi Instance in CCaaS / UCaaS clouds.. – IP Telephony & Contact Center Ar

http://www.contactcenterarchitects.com/dont-make-the-common-mistake-of-believing-multi-tenancy-is-the-same-as-multi-user-or-multi-enterprise-clouds-multi-tenancy-vs-multi-instance-in-ccaas-ucaas-clouds

IP Telephony and Contact Center Architects. Born to learn and share . If it works, why should I care? Don’t make the common mistake of believing multi-tenancy is the same as multi-user or multi- enterprise clouds: Multi tenancy Vs Multi Instance in CCaaS / UCaaS clouds. Download Complete Whitepaper : https:/ drive.google.com/file/d/0B-I0ckywnDJfV0ZoNWZhLUxPN2RHcWlCX09wdlFJd0pRdEow/view? Click to share on Google (Opens in new window). Click to share on LinkedIn (Opens in new window). December 25, 2014.

2

Disposition – IP Telephony & Contact Center Architects

http://www.contactcenterarchitects.com/tag/disposition

IP Telephony and Contact Center Architects. Born to learn and share . What is a Disposition? There are two types of disposition, System Disposition and Agent Disposition. Dialer adds a specific `System Disposition Codeâ for every dialing attempt, to indicate the outcome of the call such as No Answer, Busy, Operator Intercept, Call Connect, etc. Once… Continue Reading →. January 8, 2016. Attributes base call routing. October 9, 2015. Skype for Business (Lync). June 30, 2015. January 12, 2015.

3

ACD – IP Telephony & Contact Center Architects

http://www.contactcenterarchitects.com/tag/acd

IP Telephony and Contact Center Architects. Born to learn and share . Genesys SIP Server Overview. CDR, TTS, CTI, CPD, ASP, ASR, ACD. Automatic Call Distributor (ACD) – A system, usually serving a large contact center that automatically directs incoming calls to available sales or service representatives. With ISDN, ACDs can be programmed to read the incoming ANI, and direct the call to… Continue Reading →. January 8, 2016. Attributes base call routing. October 9, 2015. Skype for Business (Lync).

4

AVAYA – IP Telephony & Contact Center Architects

http://www.contactcenterarchitects.com/tag/avaya

IP Telephony and Contact Center Architects. Born to learn and share . Tips and tricks in Genesys, Avaya, Lync and Cloud – Refer it through the window of real-time experiences shared by one of the SMEs. Http:/ lakshmikanth.azurewebsites.net/. Avaya IP-Connect Vs Multi-Connect. IP-connect vs Multi-connect Avaya Solution and Interoperability Test Lab An Enhanced Redundancy Configuration for the Avaya S8700 Media Server. Avaya MST – Know How. MST What is it? January 8, 2016. Attributes base call routing.

5

Cloud – IP Telephony & Contact Center Architects

http://www.contactcenterarchitects.com/tag/cloud

IP Telephony and Contact Center Architects. Born to learn and share . If it works, why should I care? Don’t make the common mistake of believing multi-tenancy is the same as multi-user or multi- enterprise clouds: Multi tenancy Vs Multi Instance in CCaaS / UCaaS clouds. Download Complete Whitepaper : https:/ drive.google.com/file/d/0B-I0ckywnDJfV0ZoNWZhLUxPN2RHcWlCX09wdlFJd0pRdEow/view? Due Diligence: 50 Questions for Cloud Computing Providers by techbridge. Reliability… Continue Reading →. June 30, 2015.

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ranjitpatel.blogspot.com ranjitpatel.blogspot.com

Ranjit Patel: VERY INTERESTING AND THOUGHT PROVOKING

http://ranjitpatel.blogspot.com/2011/02/very-interesting-and-thought-provoking.html

A small effort to give back to the internet community what i gained from. Leadership, Unified Communications and VoIP Solution Consultant, IP Telephony /Contact Center Architect. Monday, February 21, 2011. VERY INTERESTING AND THOUGHT PROVOKING. One day all the employees reached the office and they saw a big advice on the door on which it was written:. The excitement in the gym was such that security agents were ordered to control the crowd within the room. Well, at least he died! There is only one perso...

ranjitpatel.blogspot.com ranjitpatel.blogspot.com

Ranjit Patel: May 2010

http://ranjitpatel.blogspot.com/2010_05_01_archive.html

A small effort to give back to the internet community what i gained from. Leadership, Unified Communications and VoIP Solution Consultant, IP Telephony /Contact Center Architect. Tuesday, May 18, 2010. Better than a thousand days of diligent study is one day with a great teacher. RaNjIt PaTeL {www.ranjitpatel.com}. Wednesday, May 12, 2010. 10 Behaviors You Can apply NOW to Make You a More Inspiring Leader. Set an aggressive target. With the involvement of your team members, set a target that will str...

ranjitpatel.blogspot.com ranjitpatel.blogspot.com

Ranjit Patel: Keep Leading Without A Title.

http://ranjitpatel.blogspot.com/2011/08/keep-leading-without-title.html

A small effort to give back to the internet community what i gained from. Leadership, Unified Communications and VoIP Solution Consultant, IP Telephony /Contact Center Architect. Tuesday, August 09, 2011. Keep Leading Without A Title. Here are some of the fast takeaways from this trip across multiple time zones:. 1 Every moment in front of another human being is an OPPORTUNITY to express your highest values and best self. 2 No matter where you go, people treat you the way you treat them. J L N Collage.

ranjitpatel.blogspot.com ranjitpatel.blogspot.com

Ranjit Patel: April 2011

http://ranjitpatel.blogspot.com/2011_04_01_archive.html

A small effort to give back to the internet community what i gained from. Leadership, Unified Communications and VoIP Solution Consultant, IP Telephony /Contact Center Architect. Monday, April 18, 2011. The 50 New Rules of Work by Robin Sharma. The 50 New Rules of Work. 1 You are not just paid to work. You are paid to be uncomfortable – and to pursue projects that scare you. 2 Take care of your relationships and the money will take care of itself. 4 To double your income, triple your rate of learning.

ranjitpatel.blogspot.com ranjitpatel.blogspot.com

Ranjit Patel: January 2011

http://ranjitpatel.blogspot.com/2011_01_01_archive.html

A small effort to give back to the internet community what i gained from. Leadership, Unified Communications and VoIP Solution Consultant, IP Telephony /Contact Center Architect. Saturday, January 29, 2011. The 48 Laws of Power by Robert Greene and Joost Elffers. Never Outshine the Master. Never put too Much Trust in Friends, Learn how to use Enemies. Keep people off-balance and in the dark by never revealing the purpose behind your actions. If they have no clue what you are up to, they cannot prepar...

ranjitpatel.blogspot.com ranjitpatel.blogspot.com

Ranjit Patel: The 48 Laws of Power by Robert Greene and Joost Elffers

http://ranjitpatel.blogspot.com/2011/01/48-laws-of-power-by-robert-greene-and.html

A small effort to give back to the internet community what i gained from. Leadership, Unified Communications and VoIP Solution Consultant, IP Telephony /Contact Center Architect. Saturday, January 29, 2011. The 48 Laws of Power by Robert Greene and Joost Elffers. Never Outshine the Master. Never put too Much Trust in Friends, Learn how to use Enemies. Keep people off-balance and in the dark by never revealing the purpose behind your actions. If they have no clue what you are up to, they cannot prepar...

ranjitpatel.blogspot.com ranjitpatel.blogspot.com

Ranjit Patel: 60 TIPS FOR A STUNNINGLY GREAT LIFE by Robin Sharma

http://ranjitpatel.blogspot.com/2011/02/60-tips-for-stunningly-great-life-by.html

A small effort to give back to the internet community what i gained from. Leadership, Unified Communications and VoIP Solution Consultant, IP Telephony /Contact Center Architect. Tuesday, February 01, 2011. 60 TIPS FOR A STUNNINGLY GREAT LIFE by Robin Sharma. 2 Get serious about gratitude. 3 See your work as a craft. 4 Expect the best and prepare for the worst. 5 Keep a journal. 6 Read “The Autobiography of Benjamin Franklin”. 7 Plan a schedule for your week. 8 Know the 5 highest priorities of your life.

ranjitpatel.blogspot.com ranjitpatel.blogspot.com

Ranjit Patel: February 2011

http://ranjitpatel.blogspot.com/2011_02_01_archive.html

A small effort to give back to the internet community what i gained from. Leadership, Unified Communications and VoIP Solution Consultant, IP Telephony /Contact Center Architect. Monday, February 21, 2011. VERY INTERESTING AND THOUGHT PROVOKING. One day all the employees reached the office and they saw a big advice on the door on which it was written:. The excitement in the gym was such that security agents were ordered to control the crowd within the room. Well, at least he died! There is only one perso...

ranjitpatel.blogspot.com ranjitpatel.blogspot.com

Ranjit Patel: Who Am i ?

http://ranjitpatel.blogspot.com/2010/05/who-am-i.html

A small effort to give back to the internet community what i gained from. Leadership, Unified Communications and VoIP Solution Consultant, IP Telephony /Contact Center Architect. Saturday, May 08, 2010. There is no such thing as a self made person. We are made up of thousands of others. Everyone who has ever done a kind deed for us, or spoken one word of encouragement to us, has entered into the make-up of our character and of our thoughts, as well as our success. Subscribe to: Post Comments (Atom).

ranjitpatel.blogspot.com ranjitpatel.blogspot.com

Ranjit Patel: August 2011

http://ranjitpatel.blogspot.com/2011_08_01_archive.html

A small effort to give back to the internet community what i gained from. Leadership, Unified Communications and VoIP Solution Consultant, IP Telephony /Contact Center Architect. Tuesday, August 09, 2011. Keep Leading Without A Title. Here are some of the fast takeaways from this trip across multiple time zones:. 1 Every moment in front of another human being is an OPPORTUNITY to express your highest values and best self. 2 No matter where you go, people treat you the way you treat them. J L N Collage.

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Our expertise is in contact center technology. We follow time proven methodology for technology assessment. Listen, Understand and Solve. We are proud of our matured and unique ability to quickly understand customer's requirements and unambiguously propose the right technological solution. We are vendor agnostic. Our clients' requirements will guide us to the right solution. Current and former clients will speak for us. Deliver a contact center architectural blue print.

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IP Telephony & Contact Center Architects – born to learn & share …

IP Telephony and Contact Center Architects. Born to learn and share . Attributes base call routing. Attributes identify a call routing requirement, such as language, location, or agent expertise. Each precision queue can have up to 10 unique attributes, and these attributes can be used in multiple terms. You can create two types of attributes: Boolean… Continue Reading →. Skype for Business (Lync). Sip trunking – future of tomorrow communications. SIP Trunking Service Providers Components. Cisco Unified ...

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Contact Center Art

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