customerserviceguide.blogspot.com
Customer Service Guide: Keep Shopping Its The Best Way To Beat Lousy Customer Service
http://customerserviceguide.blogspot.com/2009/03/keep-shopping-its-best-way-to-beat.html
Sunday, March 1, 2009. Keep Shopping Its The Best Way To Beat Lousy Customer Service. Writen by Dr. Gary S. Goodman. My vacation could have been a comedy of errors, because nearly all of my initial plans didn't pan out. Yet, it ended up being the best all around sojourn I've ever had. How did this happen? I'll tell you in a minute. First, let me mention some of the crucial adjustments I made. That phone call saved me the equivalent of all of my meals during the entire trip. A half hour later, I entered h...
customerserviceguide.blogspot.com
Customer Service Guide: Great Customer Service Is The Foundation Of Business Success
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Monday, March 2, 2009. Great Customer Service Is The Foundation Of Business Success. Writen by Robert Boduch. Customer Service: fundamental to success. but so often forgotten. No matter what you're selling, widgets or copywriting services, business success is built on satisfying customers - one at a time. It's about delivering great customer service. Nobody wants an unsatisfied customer unless they're not worth having (thankfully, this is rare, though problem customers do exist). No reasonable...The wo...
customerserviceguide.blogspot.com
Customer Service Guide: Quotoutstanding Servicequot Do You Know What It Means To Your Clients
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Wednesday, March 4, 2009. Quotoutstanding Servicequot Do You Know What It Means To Your Clients. Writen by Connie Scholl. When was the last time you experienced good customer service? I'm talking about REALLY good service, the kind where the person you were dealing with was pleasant and accommodating, and every little detail about your entire experience was addressed and handled exactly in the manner that you would have requested it. The first step is knowing what first rate service means to your clients...
customerserviceguide.blogspot.com
Customer Service Guide: Customer First Customer Service
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Tuesday, March 3, 2009. Customer First Customer Service. Writen by F McDuffee. The world of customer service is rapidly changing. Thirty years ago, telephones and mail services were the norm for most companies. Now, faxes, email and web sites offer more options to customers than they've ever had before. It takes a dedicated team to keep loyal customers coming back and new clients coming in. Customer Service is about that ultimate contact between people. 149; Giving the customer confidence. 149; Giving th...
customerserviceguide.blogspot.com
Customer Service Guide: Paying Attention To Your Customers
http://customerserviceguide.blogspot.com/2009/02/paying-attention-to-your-customers.html
Saturday, February 28, 2009. Paying Attention To Your Customers. Writen by Liane Bate. Your subscriber list consists of your current or potential customers, so you also want to personalize your auto-responder and broadcast messages. Make sure you use the customer's name in your mailings, and be more personal than the typical auto-responder message to show that you care. Include links to your products and services but try to tailor your messages to your customers' personalities and preferences. Great Prod...
customerserviceguide.blogspot.com
Customer Service Guide: March 2009
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Wednesday, March 4, 2009. Quotoutstanding Servicequot Do You Know What It Means To Your Clients. Writen by Connie Scholl. When was the last time you experienced good customer service? I'm talking about REALLY good service, the kind where the person you were dealing with was pleasant and accommodating, and every little detail about your entire experience was addressed and handled exactly in the manner that you would have requested it. The first step is knowing what first rate service means to your clients...