firstcallhr.ie

First Call HR - The People Professionals

When it comes to managing conflict in the workplace, your FirstCall. Is critical in getting the important advice and support you need, when you need it most. We provide a complete conflict management support service ranging from investigations and mediation to restorative and preventative measures. We have the right blend of experience and expertise that works with you and your team to create a problem solving partnership based on confidence and trust. Your first port of call. How we can help. As well as...

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First Call HR - The People Professionals | firstcallhr.ie Reviews

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When it comes to managing conflict in the workplace, your FirstCall. Is critical in getting the important advice and support you need, when you need it most. We provide a complete conflict management support service ranging from investigations and mediation to restorative and preventative measures. We have the right blend of experience and expertise that works with you and your team to create a problem solving partnership based on confidence and trust. Your first port of call. How we can help. As well as...

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First Call HR - The People Professionals | firstcallhr.ie Reviews

https://firstcallhr.ie

When it comes to managing conflict in the workplace, your FirstCall. Is critical in getting the important advice and support you need, when you need it most. We provide a complete conflict management support service ranging from investigations and mediation to restorative and preventative measures. We have the right blend of experience and expertise that works with you and your team to create a problem solving partnership based on confidence and trust. Your first port of call. How we can help. As well as...

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firstcallhr.ie

1

Accessibility - First Call HR

http://www.firstcallhr.ie/accessibility.html

FirstCall HR is committed to ensuring that this website is accessible to everyone. All pages were developed to conform with the Double A rating of the Web Content Accessibility Guidelines v1.0. If you have any questions, comments or suggestions please contact us on 01 8431444 or info@firstcallhr.ie.

2

News and Views - First Call HR

http://www.firstcallhr.ie/casestudies/cs4.html

200 million savings forecast using mediation. A recent study conducted by Michael Gorman concluded that up to 200 million could be saved by the use of mediation instead of litigation by State bodies, according to a study of the State’s legal spend by legal training organisation Friarylaw. The findings were presented at a recent symposium on mediation on in Trinity College. More from FirstCall HR. Bullying leads to compensation, but no return to work. Poorly handled complaint leads to award of 45,000.

3

When a Complaint is Made - First Call HR

http://www.firstcallhr.ie/complaint/questions.html

When a Complaint is Made. The methods for resolving workplace conflict depends on the severity of the complaint and the relationship between the parties. The primary goal when dealing with a complaint should be to exhaust every avenue of resolution in the first instance and to avoid instigating a formal investigation. I’ve just received a complaint of bullying. What should I do? Every complaint of bullying and harassment should be treated seriously and confidential. How does mediation/conciliation work?

4

Preventing Bullying and Harassment - FirstCall HR

http://www.firstcallhr.ie/prevention/questions.html

Preventing bullying and harassment. The most effective way to prevent bullying and harassment complaints is to cultivate a workplace environment which appreciates the diversity of individuals but has a system in place which manages conflict, should it arise. What can I do to prevent bullying and harassment complaints in my workplace? With preventative measures, you can minimise the existence and effect of negative workplace relationships. What is involved in auditing our current practices?

5

News and Views - First Call HR

http://www.firstcallhr.ie/casestudies/cs6.html

Ireland's HR Symposium 2012: Inspiring Employees in Tough Times. FirstCall HR consultants Ultan Courtney and Tara Flynn will be facilitating a Change and HR Workshop at the HR Symposium. The HR Symposium will take place in The Shelbourne Hotel, St Stephen's Green, Dublin 2 on Wednesday 29th February 2012. For further information on this event and to book your place, please click here: www.legalisland.ie. More from FirstCall HR. New shift arrangement leads to claims of bullying and resignation.

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First Call HR - The People Professionals

When it comes to managing conflict in the workplace, your FirstCall. Is critical in getting the important advice and support you need, when you need it most. We provide a complete conflict management support service ranging from investigations and mediation to restorative and preventative measures. We have the right blend of experience and expertise that works with you and your team to create a problem solving partnership based on confidence and trust. Your first port of call. How we can help. As well as...

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