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servicestr.net

Hannah Marketing Group - Group Sales Training

http://www.servicestr.net/grouptraining.html

Taught by a seasoned former Director of Sales, Hannah Marketing’s Group Sales Training was extremely beneficial to each member of our sales team. What I found particularly valuable was the focus on prospecting for new business, since this is probably the greatest need hotel sales managers have. Cheryl Spezia, Director of Sales & Marketing, Aspen Mountain Division of East West Resorts. This service is recommended for all group-oriented independents. Interim Director of Sales. Guest Satisfaction Measuremen...

servicestr.net

Hannah Marketing Group - Guest Experience Evaluations

http://www.servicestr.net/guesteval.html

Guest Experience Evaluations (Mystery Shops). Consistently high levels of customer satisfaction require conformance with a property’s quality assurance standards. This conformance is typically measured in Guest Experience Evaluations by mystery shoppers. These Evaluations are recommended for all properties at least once a year. Click here to view our Integrated Approach to Quality Assurance. Interim Director of Sales. Food & Beverage Opportunity Assessments. Revenue Management Opportunity Assessments.

servicestr.net

Hannah Marketing Group - Customer Relationship Management

http://www.servicestr.net/customerrm.html

Customer Relationship Management (CRM). As I look over the last two quarterly reports, Mary, I only have you and your company to thank for our rising results. Our market share and direct mail response rate have significantly increased by astronomical leaps. As you know, our postcard and direct mail return rate was less than 2% when you were consulted. I am ecstatic to announce it has increased to 24%! Rick A. Harshman, Director of Casino Operations/Marketing, Canyon Casino. Interim Director of Sales.

servicestr.net

Hannah Marketing Group - Interim Director of Sales

http://www.servicestr.net/interimdirector.html

Interim Director of Sales. When our Director of Sales position was vacant, Hannah Marketing provided us with a top-notch, seasoned sales professional who stepped right into our Sales Department, accelerated the booking pace and brought new systems, greater accountability and discipline to the department. Mark Casey, General Manager, The Lodge of Four Seasons. Jeff Senne, General Manager, The Inn At Aspen. Interim Director of Sales. Food & Beverage Opportunity Assessments. Meeting Planner Satisfaction Res...

thekarakoramgroup.com

TKG is composed of a highly talented and knowledgeable team of restaurant industry leaders with proven track records.

http://thekarakoramgroup.com/About

Mystery / Integrity Shopping. The Karakoram Group team. Is composed of a highly talented and knowledgeable team of industry leaders, each of which possess decades of achievements and proven track records for creating powerful brands and visionary concepts as well as delivering exceptional fiscal results in a highly competitive market. Each client’s brand and needs are different. We honor those differences with thoughtful, customized and personalized approaches and recommendations. We set relevant benchma...

servicestr.net

Hannah Marketing Group - Reservations Sales Training

http://www.servicestr.net/ressales.html

Jeff Moffett, Director of Central Reservations and Revenue Management, Crested Butte Mountain Resort. A modest increase in either the conversion rate of incoming calls into reservations or in room rates has a significant impact on a property's revenues and profits. Too often treated as order takers, Reservations Sales Associates are critical members of a property's sales team since they are the ones that convert the transient demand into revenue. Interim Director of Sales. Scott D. Hannah.

snowoperating.com

OUR PARTNERS - SNOW Operating

http://www.snowoperating.com/our-partners

WE WORK WITH THE BEST. SNOW Operating is proud to be partnered with and supported by some of the best organizations in the industry. Phone: 201.559.1158. Address: 112 Main Rd. Suite 4. SNOW Operating is proud to offer the Terrain Based Learning Program . Terrain Based Learning uses shaped snow to provide a more fun first on-snow experience. The program is about more than just shaping snow - it is about creating and maintaining a culture of conversion. Facing The Millennial Challenge.

servicestr.net

Hannah Marketing Group - Employee Satisfaction & Retention Assessments

http://www.servicestr.net/employeesra.html

Employee Satisfaction and Retention Assessments. Our Employee Satisfaction and Retention Assessments identify key opportunities to enhance employee satisfaction and retention based on a comprehensive evaluation of such areas as employee satisfaction; communication; turnover rates; recruiting, interviewing and hiring practices; training; performance evaluations; and pay and benefits structure. Interim Director of Sales. Food & Beverage Opportunity Assessments. Revenue Management Opportunity Assessments.

servicestr.net

Hannah Marketing Group - Performance Standards Development

http://www.servicestr.net/performancedev.html

For a property to consistently deliver a high level of customer service, each and every staff member must know how to do his or her job in such a way as to meet or exceed guests’ expectations. This requires detailed, clear performance standards for each position. Performance Standards Development is recommended for any quality-conscious property that has not yet developed them for all positions. Click here to view a sample of Performance Standards. Interim Director of Sales. Scott D. Hannah.

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Hannah Marketing Group - Reservations Opportunity Assessments

http://www.servicestr.net/resoa.html

The Reservations Department is often the most overlooked profit center in a property. While the Department does not actually create demand, it plays a critical role in capturing existing demand and maximizing revenues through effective selling and revenue management practices. An Opportunity Assessment of a Reservations Department conducted by Hannah Marketing will ensure it is operating at peak effectiveness. Among the many areas examined are the following:. GDS/travel web site effectiveness.