x-cellentguestservice.blogspot.com
Hospitality Service: Be a Doer, not a Don't-er.
http://x-cellentguestservice.blogspot.com/2010/11/be-doer-not-dont-er.html
Service is the key. Tuesday, November 2, 2010. Be a Doer, not a Don't-er. I’ve been reading “The Magic of Thinking Big,” by David J. Schwartz, PhD. This book was originally published in 1959, yet it is full of useful information that directly applies to today. It seems that the basics of success in life are the same no matter what time period one may be living in. Will Maguire, CHA. Subscribe to: Post Comments (Atom). Border Land Hospitality Home Page. Helping hotels do what they do best, better. The One...
x-cellentguestservice.blogspot.com
Hospitality Service: September 2007
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Service is the key. Sunday, September 30, 2007. Recently I stopped in at the website classmates.com and took a look at those listed from my high school. It was fun looking at some current pictures of people I knew back in the early 1980's. Good old Generation X. Today I received an e-mail from one of those classmates. It was fun to hear from her and I just finished sending her an e-mail giving her the extremely condensed version of my life since graduation. Try an exercise from The Success Principles....
x-cellentguestservice.blogspot.com
Hospitality Service: Recognition Idea
http://x-cellentguestservice.blogspot.com/2008/01/recognition-idea.html
Service is the key. Wednesday, January 16, 2008. As GM I would give my staff members small thank you cards. They were about the size of a business card with a word of encouragement on the front and blank in the middle. G-neil Company carried some of these cards. It didn't matter, they felt appreciated and that was the point. Find ways to show appreciation for your staff and they will take care of your guests. Will Maguire, CHA. Great idea. I'm a banquet. May 29, 2008 at 7:28 PM. Will Maguire, CHA. Over 2...
x-cellentguestservice.blogspot.com
Hospitality Service: August 2007
http://x-cellentguestservice.blogspot.com/2007_08_01_archive.html
Service is the key. Thursday, August 30, 2007. Why are they that way? Why do people do what they do? Is it all because of their parents? Is it because of society? Is it because of some unknown element floating around them? My business is in Hospitality and I wrote the eBook from that frame of reference. However, the information is general and adaptable to any business and specifically to any service related industry. Get your copy now. Will Maguire, CHA. Links to this post. Wednesday, August 29, 2007.
x-cellentguestservice.blogspot.com
Hospitality Service: March 2008
http://x-cellentguestservice.blogspot.com/2008_03_01_archive.html
Service is the key. Monday, March 31, 2008. I have finished my booklet "A General Manager's Housekeeping Inspection Program.". This booklet describes a manager inspection program that works very well at improving and maintaining the highest quality in guest room cleanliness. It is available through this link. Or through Amazon.com. Will Maguire, CHA. Links to this post. Subscribe to: Posts (Atom). Border Land Hospitality Home Page. Helping hotels do what they do best, better. Will Maguire, CHA. How to Wi...
x-cellentguestservice.blogspot.com
Hospitality Service: Heart warming Conversation
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Service is the key. Thursday, August 5, 2010. Earlier today I had a telephone conversation with a former workmate. She was my front office manager while I was general manager in New Mexico. She is now general manager of a Hampton Inn. As we continued to talk I asked about another person we worked with, whom I promoted to a management position, and she is now a general manager of a Holiday Inn Express in Nevada. Will Maguire, CHA. Subscribe to: Post Comments (Atom). Border Land Hospitality Home Page.
x-cellentguestservice.blogspot.com
Hospitality Service: Housekeeping Inspection
http://x-cellentguestservice.blogspot.com/2008/03/housekeeping-inspection.html
Service is the key. Monday, March 31, 2008. I have finished my booklet "A General Manager's Housekeeping Inspection Program.". This booklet describes a manager inspection program that works very well at improving and maintaining the highest quality in guest room cleanliness. It is available through this link. Or through Amazon.com. Will Maguire, CHA. Its nice to get Booklet on housekeeping program. Its easy to grasp and step by step format enhance the skills for services. Thank you! May 7, 2010 at 1:20 AM.
x-cellentguestservice.blogspot.com
Hospitality Service: January 2008
http://x-cellentguestservice.blogspot.com/2008_01_01_archive.html
Service is the key. Wednesday, January 16, 2008. As GM I would give my staff members small thank you cards. They were about the size of a business card with a word of encouragement on the front and blank in the middle. G-neil Company carried some of these cards. It didn't matter, they felt appreciated and that was the point. Find ways to show appreciation for your staff and they will take care of your guests. Will Maguire, CHA. Links to this post. Subscribe to: Posts (Atom). Will Maguire, CHA. A General ...
x-cellentguestservice.blogspot.com
Hospitality Service: November 2010
http://x-cellentguestservice.blogspot.com/2010_11_01_archive.html
Service is the key. Tuesday, November 2, 2010. Be a Doer, not a Don't-er. I’ve been reading “The Magic of Thinking Big,” by David J. Schwartz, PhD. This book was originally published in 1959, yet it is full of useful information that directly applies to today. It seems that the basics of success in life are the same no matter what time period one may be living in. Will Maguire, CHA. Links to this post. Subscribe to: Posts (Atom). Border Land Hospitality Home Page. The Podcast Dedicated to Hotel Employees.
x-cellentguestservice.blogspot.com
Hospitality Service: August 2008
http://x-cellentguestservice.blogspot.com/2008_08_01_archive.html
Service is the key. Thursday, August 7, 2008. Hotel Manager Talk podcast. I was recently introduced to a wonderful podcast for hotel employees. Is a podcast where you can get the latest in hospitality news and download it for your MP3 player. This is a terrific way to keep up on things while driving to your hotel, while working out, or any time in your day where you could stand a little more productivity. I have found these podcasts to be just perfect for a busy hotel manager. Will Maguire, CHA. A Genera...
