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Nicereply | Customer Satisfaction Survey, NPS & CES

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.

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Nicereply | Customer Satisfaction Survey, NPS & CES | nicereply.com Reviews

https://nicereply.com

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.

SUBDOMAINS

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Nicereply Knowledge Base

Third party services that connect with Nicereply. Desk.com, Zendesk, SFDC and more. All you need to setup your CSAT, NPS and CES rating surveys. Dashboard features, metrics definitions and reporting options. Modify Nicereply according to your company branding. Best practices and use cases with Nicereply in action. Managing your account, creating new users and billing. 2015 Powered by Help Scout.

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Nicereply's Smiley

Inspired by 37Signals' Smiley. We have created our own version of this app to demonstrate the powers of our API ( read the blogpost. Our smiley is a small, standalone PHP application made for inserting new ratings into Nicereply. It is intended to be copied via (S)FTP onto your server, where visitors of your site can access it and rate your helpdesk team. It uses Nicereply API. So your customers don't need to leave your server to rate your agents (rating links inside emails will contain your domain name).

public.nicereply.com public.nicereply.com

Nicereply | Customer Satisfaction Survey, NPS & CES

Customer Satisfaction Score (CSAT). Customer Effort Score (CES 2.0). Net Promoter Score (NPS). All-in-one Customer Satisfaction Survey Tool. With 2,000,000. Start my free trial. How does it work? Nicereply is platform for tracking customer experience and improving your customer service. Ask for feedback on every important interaction. With your clients. It may be via email, chat or web page. Capture instant response on your service. And collect additional answers on important questions. Nicereply allows ...

INTERNAL PAGES

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1

Nicereply Customer Happiness Awards 2014

https://www.nicereply.com/awards-2014/FreshBooks

Check other award winners. FreshBooks ranked 1st place in Nicereply Customer Happiness Awards 2014, receiving the highest rating average in the World. 96% of all ratings was the highest score 10. And only 1.27% of all ratings was the lowest score 1. What Our Customers Say. Winston made it great.from start to finish was knowledgeable, friendly, and very helpful! Keep up the great work. Solved my issue within minutes. This is the epitome of great customer service. Thanks Phil! Most used words by customers.

2

Net Promoter Score (NPS) | Nicereply

https://www.nicereply.com/product/net-promoter-score

Customer Satisfaction Score (CSAT). Customer Effort Score (CES 2.0). Net Promoter Score (NPS). Net Promoter Score ℠ (NPS). Get to know your customers and start building their loyalty. The One Number You Need to Grow. NPS sorts your customers into three categories: Promoters. Score 9-10), Passives. Score 7-8), and Detractors. NPS score is calculated using this formula:. NPS = %Promoters - %Detractors. Loyal customers and profits. Get to know your critics. How does it work? Start 14-day free trial. We use ...

3

Customer Happiness Stats | Customer Satisfaction Survey, NPS & CES

https://www.nicereply.com/more/customer-happiness-stats

Customer Satisfaction Score (CSAT). Customer Effort Score (CES 2.0). Net Promoter Score (NPS). Monthly change: 90,585. Top 10 leaders in customer happiness. These teams reached the highest average score among companies using Nicereply. Rýchlepoistenie s.r.o. Ranking is calculated by sophisticated formula. Customers who erased more than 5 % of ratings in given period are excluded. Nicereply is a proud sponsor of Slovak Association of Frisbee.

4

Nicereply

https://www.nicereply.com/more/developer-api

Customer Satisfaction Score (CSAT). Customer Effort Score (CES 2.0). Net Promoter Score (NPS). Welcome to Nicereply API reference. It will give you an intro to Nicereply. API and how to implement it into your project. Let's get started. Integrating Nicereply API into your project. Reuse prearranged script from our server. Create your own script. The acronym " API. How do I use the Nicereply API? API calls are available at. Http:/ www.nicereply.com/api/. API response is in form of a JSON. Each Company sig...

5

Customer Happiness Blog | All things about improving customer happiness

https://www.nicereply.com/blog

Customer Satisfaction Score (CSAT). Customer Effort Score (CES 2.0). Net Promoter Score (NPS). All things about improving customer happiness. June 13, 2016. Spirit of the Game. May 26, 2016. 16 Ways to Make Your Customer Service More Personal. February 16, 2016. 3 Questions You Must Ask Your Customers. November 5, 2015. Do customer service agents hate their jobs? October 5, 2015. Interesting Thoughts from The Customer Support Handbook. September 21, 2015. Connect Nicereply with 400 apps thanks to Zapier.

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How to use Facebook Pages for Customer Support — Customer Experience improvements, advice and tips

http://www.customerfuturology.com/2011/01/24/how-to-use-facebook-pages-customer-support

Subscribe Now for Updates. How to use Facebook Pages for Customer Support – Part 2. January 24, 2011. Before we go into the next part of this series on how you can truly integrate your customer support channel in Facebook Pages, I thought I would share with you another F-Commerce story from the past week. ASOS. The rapidly growing online fashion retailer has announced that its online store will be available via Facebook. There are a growing number of customer feedback solutions such as UserVoice. Dependi...

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Partneri

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Staré Grunty 53, 841 04 Bratislava 4. Plánovaný výpadok na Mladosti a čiastočné obmedzenie pripojenia na internet na ostatných internátoch 8.10.2016. Od 22:00 do cca 4:00. Výpadok pripojenia do internetu. Plánovaný výpadok na Mladosti a čiastočné obmedzenie pripojenia na internet na ostatných internátoch 25.8.2016. V piatok 25.8.2016. V čase od 9:00 do cca 12:00. Bude výpadok pripojenia do internetu.

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Find Marketing Software

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Find the Best Marketing Apps. Avg rating: 4.2. Generate many customer reviews for yourproducts and share them on social networks to increase sales. Avg rating: 3.9. Create membership levels based on customer purchases and provide discounts via promotional codes. Avg rating: 3.7. Easily gather feedback, share product recommendations, display store rating, and improve index in search. Avg rating: 4.2. OSI Affiliate Software helps you create and manage an affiliate program for your business.

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Trantor Ventures

http://www.trantor.ventures/de

Willkommen bei Trantor Ventures. Wir investieren in Tech Unternehmen im Frühstadium mit einem besonderen Potential, wählen eine Hand voll Unternehmen, bieten Ressourcen und Expertise und helfen diesen bei der Vergrößerung. Unsere neuesten Projekte . Wir sind aktiv mit unseren Portfoliounternehmen involviert, auch vor der Investition. Web Hosting, Domains und Serverlösungen. Aktuell arbeiten wir mit über 125.000 Domains von über 95.000 Kunden. Treten Sie mit uns in Kontakt . Dann kontaktieren Sie uns!

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Business | truban.sk

http://www.truban.sk/category/business

Begin typing your search above and press return to search. Press Esc to cancel. Spirit of the game. Dnešnej dobe by pomohlo, keby na futbalových ihriskách vystriedal loptu lietajúci tanier. Nicereply. Sa stal generálny sponzor slovenskej r. Súkromné otázky verejne: banky mi nechcú požičať a hľadám investora. Každý týždeň mi príde niekoľko mailov so žiadosťou o radu pri podnikaní. Ľudia chcú feedback na svoje projekty alebo chcú vedieť ako oslov. Ako sa dá vyriešiť štátne IT – final. Som sa rozpísal o kor...

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2014 rok v ktorom som sa stal mužom | truban.sk

http://www.truban.sk/2014-rok-v-ktorom-som-sa-stal-muzom

Begin typing your search above and press return to search. Press Esc to cancel. 2014 rok v ktorom som sa stal mužom. Najskôr som bol železným a potom som zhorel v púšti. Najskôr som si potrénoval telo a vôľu a potom dušu. Každý rok si píšem. Aký som mal predchádzajúci rok, čo všetko som zažil, prečítal a videl. Píšem si to ako taký dennik po mesiacoch a na konci roka spravím sumár s ktorým sa rád podelím. Checknite to najlepšie podľa mňa a možno sa vám niečo zapáči. Tento rok nad všetko vyčnievali 3 veci:.

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Matej Hrescak

http://www.hrescak.sk/profile.php

Hi, I'm Matej. I'm currently a designer at Storylane. Facebook. I live in Palo Alto, where I moved from Slovakia. I previously co-founded a design and development shop Bonetics. And a customer satisfaction tracking tool Nicereply. While working as a lead designer at a hosting company, Websupport. Prior to that, I was a video compositor and 3d animator and have a degree in Transportaion design from Academy of Fine Arts and Design. In Bratislava, Slovakia. Yep, I was actually going to be a car designer.

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Matej Hrescak

http://www.hrescak.com/profile.php

Hi, I'm Matej. I'm currently a designer at Storylane. Facebook. I live in Palo Alto, where I moved from Slovakia. I previously co-founded a design and development shop Bonetics. And a customer satisfaction tracking tool Nicereply. While working as a lead designer at a hosting company, Websupport. Prior to that, I was a video compositor and 3d animator and have a degree in Transportaion design from Academy of Fine Arts and Design. In Bratislava, Slovakia. Yep, I was actually going to be a car designer.

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Nicereply | Customer Satisfaction Survey, NPS & CES

This site uses cookies to enhance your browsing experience. This site uses cookies to enhance your browsing experience. OK, I accept cookies. Ok, I accept cookies. Customer Satisfaction Score (CSAT). Customer Effort Score (CES 2.0). Net Promoter Score (NPS). Close the Feedback Loop. Fill in the blanks, with 5,834,669. From surveys, to insights, to action. Start 14-day free trial. Trusted by leaders in customer happiness. Get real-time quality feedback. Ask your customers the right question. Unleash the t...

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