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Speech Analytics

Saturday, May 12, 2012. How Much is Your Enterprise Wasting on Repeat Customer Service and Sales Calls? How Much is Your Enterprise Wasting on Repeat Customer Service and Sales Calls? May 10, 2012 Joe McFadden — Sr. Director, Marketing. A consultant and author of Your Call Is (Not That) Important to Us. However, sometimes it’s hard to get the “powers that be” in a large enterprise to view the contact center as a branding tool, and not just as a line item on a budget. If you are in n...The figures below a...

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Speech Analytics | speechanalytics.blogspot.com Reviews
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Saturday, May 12, 2012. How Much is Your Enterprise Wasting on Repeat Customer Service and Sales Calls? How Much is Your Enterprise Wasting on Repeat Customer Service and Sales Calls? May 10, 2012 Joe McFadden — Sr. Director, Marketing. A consultant and author of Your Call Is (Not That) Important to Us. However, sometimes it’s hard to get the “powers that be” in a large enterprise to view the contact center as a branding tool, and not just as a line item on a budget. If you are in n...The figures below a...
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Speech Analytics | speechanalytics.blogspot.com Reviews

https://speechanalytics.blogspot.com

Saturday, May 12, 2012. How Much is Your Enterprise Wasting on Repeat Customer Service and Sales Calls? How Much is Your Enterprise Wasting on Repeat Customer Service and Sales Calls? May 10, 2012 Joe McFadden — Sr. Director, Marketing. A consultant and author of Your Call Is (Not That) Important to Us. However, sometimes it’s hard to get the “powers that be” in a large enterprise to view the contact center as a branding tool, and not just as a line item on a budget. If you are in n...The figures below a...

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Speech Analytics: September 2009

http://speechanalytics.blogspot.com/2009_09_01_archive.html

Sunday, September 20, 2009. Nuance and Lawsuits - again. In addition the the IBM engine which has strong patent behind it, Vlingo is leveraging new relations with AT&T as an investor and as a speech engine (Watson) provider in prep for the Nuance lawsuit. So now the IBM engine is licensed to Vlingo via Nuance (and this is why theuy are suing them). Moreover, Vlingo is not using this engine anymore. It seems like lawyers tricks rather than technology. AT&T Backs Vlingo as Nuance Lawsuit Looms. Grannan sai...

2

Speech Analytics: September 2010

http://speechanalytics.blogspot.com/2010_09_01_archive.html

Saturday, September 25, 2010. New speech analysics whitepaper. Nice whitepaper from io speech analysics. Http:/ images.tmcnet.com/tmc/whitepapers/documents/whitepapers/2010/3013-speech-analytics-simple-definition.pdf. Links to this post. Thursday, September 23, 2010. Nuance Launches Dragon Dictate for Mac - Simply Smarter Speech Recognition. Dragon Speech Application for Mac OS X Taps New Dragon 11 Engine, Allows Mac Users to Create Content and Interact with Their Favorite Applications by Voice. Multi-ta...

3

Speech Analytics: April 2009

http://speechanalytics.blogspot.com/2009_04_01_archive.html

Saturday, April 11, 2009. Google's 'Voice Search' comes to India. Http:/ www.siliconindia.com/shownews/Googles Voice Search comes to India-nid-55075.html. I specifically liked the example to search for whether :) - must be phonetic. Anyway given the heavy accents of the south and north and various sub languages, there is a lot of work for google india for just collecting all this data. Google's 'Voice Search' comes to India. Friday,10 April 2009, 15:09 hrs. This is in line with our mission of making info...

4

Speech Analytics: February 2010

http://speechanalytics.blogspot.com/2010_02_01_archive.html

Sunday, February 7, 2010. Yet another speech translation story - now from Google. Not only speech to text from cellulars but also translation. Google is aiming high but does their existing voice to text really works? Http:/ technology.timesonline.co.uk/tol/news/tech and web/personal tech/article7017831.ece. Google leaps language barrier with translator phone. Fears over Google alliance with spy-master. Village mob thwarts Google Street View car. Now it is working on combining the two technologies to prod...

5

Speech Analytics: Speech Recognition Leaps Forward - Is it a revolution?

http://speechanalytics.blogspot.com/2011/08/speech-recognition-leaps-forward-is-it.html

Wednesday, August 31, 2011. Speech Recognition Leaps Forward - Is it a revolution? Great news from Microsoft about substantial progress in LVCSR. Please comment if you experience this technology and if you indeed view it as a revolution. See details in: http:/ research.microsoft.com/en-us/news/features/speechrecognition-082911.aspx. Speech Recognition Leaps Forward. August 29, 2011 12:01 AM PT. Researcher at Microsoft Research Redmond. Senior researcher and research manager with Microsoft Research Asia.

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Confessions of a Speech Recognition Consultant: June 2009

http://speechselfservice.blogspot.com/2009_06_01_archive.html

Confessions of a Speech Recognition Consultant. Hopefully it will be cathartic and useful for us all. Monday, June 29, 2009. Useful Speakers Notes for Presentations. In my job I do lots of presentations and have found a great solution for capturing the speakers notes and at the same time giving myself a chance to rehearse "out loud" my talking points for a specific slide. I use Dragon Naturally Speaking 10 to capture my discussion for each slide in the "speaker notes" field for the each slide. Amazon Web...

speechselfservice.blogspot.com speechselfservice.blogspot.com

Confessions of a Speech Recognition Consultant: March 2010

http://speechselfservice.blogspot.com/2010_03_01_archive.html

Confessions of a Speech Recognition Consultant. Hopefully it will be cathartic and useful for us all. Tuesday, March 30, 2010. Nuance Shutters SpinVox Consumer Service. A recent and not too surprising post on SpinVox's website indicates that they will discontinue their consumer offerings allowing them to focus on their carrier and network operator business. No word yet on what they intend to do with consumer customers of Jott, the Seattle based competitor of SpinVox that Nuance also purchased. Call Cente...

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Confessions of a Speech Recognition Consultant: Nuance Shutters SpinVox Consumer Service

http://speechselfservice.blogspot.com/2010/03/nuance-shutters-spinvox-consumer.html

Confessions of a Speech Recognition Consultant. Hopefully it will be cathartic and useful for us all. Tuesday, March 30, 2010. Nuance Shutters SpinVox Consumer Service. A recent and not too surprising post on SpinVox's website indicates that they will discontinue their consumer offerings allowing them to focus on their carrier and network operator business. No word yet on what they intend to do with consumer customers of Jott, the Seattle based competitor of SpinVox that Nuance also purchased. Call Cente...

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Speech Analytics

Saturday, May 12, 2012. How Much is Your Enterprise Wasting on Repeat Customer Service and Sales Calls? How Much is Your Enterprise Wasting on Repeat Customer Service and Sales Calls? May 10, 2012 Joe McFadden — Sr. Director, Marketing. A consultant and author of Your Call Is (Not That) Important to Us. However, sometimes it’s hard to get the “powers that be” in a large enterprise to view the contact center as a branding tool, and not just as a line item on a budget. If you are in n...The figures below a...

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Humble Worm | Another beautiful day!Humble Worm | Another beautiful day!

Humble Worm Another beautiful day! Humble Worm Another beautiful day! Welcome to Humble Worm! This site is devoted to creativity, wonder, music, and my pup, Ollie. I will be posting photos of Ollie, my latest crocheted creations, and the beautiful Sonoma County scenery! Be on the lookout for videos featuring covers of your favorite songs. I am always taking requests, so feel free to post a song you’d like me to cover in the comments below. Thank you for stopping by, and have a wonderful day!

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Equature 360°| Speech Analytics

Please Call us at:. 7 Reasons Why Organizations Need a Full Cycle Communications Capture platform with Speech Analytics to Protect their Organization. Here is what our customers are saying:. We needed to easily find and playback calls for legal disputes. We also wanted to give access to our employees to mark calls for review that may become an issue at a later time. Bill Z. National Logistics. 7 Reasons for Speech Analytics:. Search on 100% of your call content. Monitor 100% of your calls automatically.

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