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SpeechUsability | VUI Research, Design and Usability Testing | Speech & Self-Service Strategy

VUI and IVR Customer Research, Design and Testing Speech and Self-Service Strategy. Voice User Interface Design. SpeechUsability discovers what your users need and designs your speech solution to give it to them. We take the time to understand who calls your organization, what problems they’re trying to solve, and their state of mind when they call. User Experience Evaluation & Testing. Have an IVR solution already in place? Speech & Self-Service Strategy. Paper: My Big Fat Main Menu. 8220;SpeechUsabilit...

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VUI and IVR Customer Research, Design and Testing Speech and Self-Service Strategy. Voice User Interface Design. SpeechUsability discovers what your users need and designs your speech solution to give it to them. We take the time to understand who calls your organization, what problems they’re trying to solve, and their state of mind when they call. User Experience Evaluation & Testing. Have an IVR solution already in place? Speech & Self-Service Strategy. Paper: My Big Fat Main Menu. 8220;SpeechUsabilit...
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SpeechUsability | VUI Research, Design and Usability Testing | Speech & Self-Service Strategy | speechusability.com Reviews

https://speechusability.com

VUI and IVR Customer Research, Design and Testing Speech and Self-Service Strategy. Voice User Interface Design. SpeechUsability discovers what your users need and designs your speech solution to give it to them. We take the time to understand who calls your organization, what problems they’re trying to solve, and their state of mind when they call. User Experience Evaluation & Testing. Have an IVR solution already in place? Speech & Self-Service Strategy. Paper: My Big Fat Main Menu. 8220;SpeechUsabilit...

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speechusability.com speechusability.com
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This Year At SpeechTEK 2014 | SpeechUsability

http://speechusability.com/this-year-at-speechtek-2014

This Year At SpeechTEK 2014. August 15th, 2014 /. SpeechUsability continues its presence at SpeechTEK. Co-chairing the 2014 conference. We’re also presenting…we hope we’ll see you there! Panel: Evolution or Revolution? Moderator: Susan Hura. We are in the midst of rapid change in the speech industry, but is this a true paradigm shift or an adjustment to the status quo? Personalization, Privacy, and the Creepy Factor. Panel: The Importance of Voice in the Multichannel Experience. Moderator: Jenni McKienzi...

2

Paper: My Big Fat Main Menu | SpeechUsability

http://speechusability.com/portfolio/paper-my-big-fat-main-menu

Intro To Voice User Interface Design. Paper: My Big Fat Main Menu. How many items should be on a VUI menu? Susan Hura provides guidelines.

3

Services | SpeechUsability

http://speechusability.com/services-2

Voice User Interface Design. Launching a new IVR offering? We gather targeted, actionable data to allow us to make smart design decisions from conception to implementation. How VUI Design Services Benefit You. SpeechUsability will deliver complete VUI design specification, including detailed callflow and fully scripted prompts. You may also choose to allow SpeechUsability to recommend professional voice talents to record your prompts and coach recording sessions to ensure superior quality. By taking a de...

4

Case Study: Building Pretty Wrong Things | SpeechUsability

http://speechusability.com/portfolio/case-study-building-pretty-wrong-things

Everything Managers Need To Know About Design →. Case Study: Building Pretty Wrong Things. Presentation: Building Pretty Wrong Things.

5

Susan Hura To Co-Chair SpeechTEK 2014 | SpeechUsability

http://speechusability.com/susan-hura-to-co-chair-speechtek-2014

Susan Hura To Co-Chair SpeechTEK 2014. May 20th, 2014 /. Continues her role as co-chair of the SpeechTEK. In their own words:. The SpeechTEK 2014 conference presents the latest technologies, best strategies and proven practices for using speech technologies, often in conjunction with other new technologies, to achieve successful business-customer interactions. We hope to see you there! One thought on “ Susan Hura To Co-Chair SpeechTEK 2014. February 20, 2014 at 5:46 pm · Log in to Reply. To post a comment.

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The Art (and Humor) of Error Messages | Voice User Interface Design VUI

http://www.vuidesign.net/the-art-and-humor-of-error-messages.htm

Voice User Interface Design VUI. The Art (and Humor) of Error Messages. February 24, 2010. Error recovery strategies and the verbiage around them has always been a hot topic of debate. We’ve all heard the classical “I’m sorry I didn’t hear you.”. And “I’m sorry I didn’t understand you.”. Messages that are normally implemented as global. To convey the meaning of “Hello, are you listening to me? In a subtle way. Of what the user has already heard, but rather slightly different variations. To help users rec...

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SpeechUsability | VUI Research, Design and Usability Testing | Speech & Self-Service Strategy

VUI and IVR Customer Research, Design and Testing Speech and Self-Service Strategy. Voice User Interface Design. SpeechUsability discovers what your users need and designs your speech solution to give it to them. We take the time to understand who calls your organization, what problems they’re trying to solve, and their state of mind when they call. User Experience Evaluation & Testing. Have an IVR solution already in place? Speech & Self-Service Strategy. Paper: My Big Fat Main Menu. 8220;SpeechUsabilit...

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