rtellion.com
Home
http://www.rtellion.com/RMA.html
RMA handling, Repair, Replacement etc. We can offer a total solution for the European market including distribution and logistic handling of your products within Europe but also to the US. Types of support we offer:. First and second line repair service Hardware replacement RMA handling with regional/head office or manufacturer end to end logistics handling Temporary spare replacement.
rtellion.com
Home
http://www.rtellion.com/helpdesk.html
The Computer Services Help Desk is a service staffed by professional consultants who are trained to assist European customers with computer or network related problems on a phone-in, walk-in, onsite or electronic mail basis in various languages. Types of support we offer:. First and second line Hardware, Software and Communications Virus Protection support Computer accounts Technical Assistance with Windows Supported Software Optimizing / Utilizing computing and network resources Corrupt File / Disk Reco...
rtellion.com
Staging
http://www.rtellion.com/Maintenance.html
For a complete service all year round we offer full maintenance packages. Together with the customer R-Tellion will issue a SLA document that will outline the customer requirements. The SLA could contain issues like Response time, Repair time, RMA procedures, Logistics, etc.
rtellion.com
Home
http://www.rtellion.com/Staging.html
Everyday that your critical network equipment is not deployed equals lost revenue. R-Tellion helps you greatly reduce the time it takes to install equipment by delivering fully integrated and configured equipment ready for rapid installation into your network R-Tellion delivers custom cabinetry and staged solutions that are:. Completely assembled and integrated. Pre-loaded with the software release you specify. Configured to the customer’s specifications.
rtellion.com
Home
http://www.rtellion.com/Reseller.html
At Rtellion, we provide reliable computer, server and network systems, components and software that meet a variety of application and budget requirements. And standing behind every product we sell is a dedicated team of technology. Experts and customer service professionals. A small overview of the manufactures that we resell and support are:. IBM, HP, Acer, Fujitsu-Siemens, Toshiba, Sony, Microsoft, Linux, 3com, Intel, AMD. etc.
