destinationcrm.com
Customer Care in the Age of the Smartphone - CRM Magazine
http://www.destinationcrm.com/Articles/Web-Exclusives/Viewpoints/Customer-Care-in-the-Age-of-the-Smartphone-60150.aspx
CRM Across the Wire. Archived Best Practices Articles. Best Practices White Papers. Customer Care in the Age of the Smartphone. Don't let confusion around new devices undermine future opportunities. Posted Jan 27, 2010. Expected to capture more than 75 percent of the total mobile base by 2014, the smart phone market shows no signs of slowing down. Spiraling Costs, Underutilized Services, and Unnecessary Returns. Merging CRM and Mobile Device Management. So how is this done? Agents now effectively become ...
destinationcrm.com
The KM You're Already Doing - CRM Magazine
http://www.destinationcrm.com/Articles/CRM-News/CRM-Featured-News/The-KM-Youre-Already-Doing-46101.aspx
CRM Across the Wire. Archived Best Practices Articles. Best Practices White Papers. The KM You're Already Doing. Why is knowledge management so hard to define? The concept itself is no longer new, although the terms used to label it vary: learning management, information management, expertise management and so on. Yet ask any two experts for a precise definition of KM and you'll likely get very different answers. Posted Aug 14, 2001. Why is knowledge management so hard to define? Instead of trumpeting ho...
destinationcrm.com
Enterprise CRM Articles, Analysis, and News - CRM Magazine
http://www.destinationcrm.com/Categories/Enterprise-CRM_263.aspx
CRM Across the Wire. Archived Best Practices Articles. Best Practices White Papers. Invoca Unveils New Enterprise Call Intelligence Platform. Invoca Enterprise helps marketers analyze hundreds of data points in real time to automatically shape the customer experience during the call and in future interactions in any channel. CRM Across the Wire. Posted 04 Aug 2016. Macy's Pilots IBM Watson-Based Shopping Companion. Posted 22 Jul 2016. Eptica Partners with SpiceCSM. CRM Across the Wire. Posted 17 May 2016.
destinationcrm.com
Marketing Automation Articles, Analysis, and News - CRM Magazine
http://www.destinationcrm.com/Categories/Marketing-Automation_257.aspx
CRM Across the Wire. Archived Best Practices Articles. Best Practices White Papers. Paytronix Adds Campaign Center Analytics. New features allow restaurants and retailers to align their businesses with guest preferences. CRM Across the Wire. Posted 23 Aug 2016. Hive9 Integrates Marketing Performance with Workfront. Users can plan marketing budgets and campaigns in Hive9 and seamlessly execute them in Workfront. CRM Across the Wire. Posted 23 Aug 2016. Adobe Launches Segment Comparison. CRM Across the Wire.
destinationcrm.com
Customer Analytics Articles, Analysis, and News - CRM Magazine
http://www.destinationcrm.com/Categories/Analytics_259.aspx
CRM Across the Wire. Archived Best Practices Articles. Best Practices White Papers. Newscycle Solutions Releases SalesLink CRM. Newscycle's new advertising sales management software provides mobile CRM capabilities and customizable reporting features. CRM Across the Wire. Posted 23 Aug 2016. Adobe Launches Segment Comparison. Adobe Segment Comparison is the first addition to the Adobe Sement IQ platform. CRM Across the Wire. Posted 18 Aug 2016. Drive High-Velocity Selling Through Salesforce. Activate ABM...
econtentmag.com
Content Distribution
http://www.econtentmag.com/Categories/4-Content-Distribution.htm
The Accidental Data Scientist. Advice on how data can help enhance your content. From the iPhone to the Kindle, exploring the world of mobile content. Insights on content marketing strategies and tactics from a trusted B2B Enterprise High-Tech Marketing Strategist. Exploring the European digital content and digital media landscape. Learn about digital content monetization, business models, and revenue strategies. From the Chief Digital Officer's Desk. Lessons in digital marketing. Learn more from industr...
econtentmag.com
Digital Content, Content Marketing, Content Management, Digital Publishing -- Strategies, Tips, Trends
http://www.econtentmag.com/Editorial/5-News-Item.htm
The Accidental Data Scientist. Advice on how data can help enhance your content. From the iPhone to the Kindle, exploring the world of mobile content. Insights on content marketing strategies and tactics from a trusted B2B Enterprise High-Tech Marketing Strategist. Exploring the European digital content and digital media landscape. Learn about digital content monetization, business models, and revenue strategies. From the Chief Digital Officer's Desk. Lessons in digital marketing. Learn more from industr...
econtentmag.com
Faces of Econtent - EContent Magazine
http://www.econtentmag.com/Editorial/70-Faces-of-Econtent.htm
The Accidental Data Scientist. Advice on how data can help enhance your content. From the iPhone to the Kindle, exploring the world of mobile content. Insights on content marketing strategies and tactics from a trusted B2B Enterprise High-Tech Marketing Strategist. Exploring the European digital content and digital media landscape. Learn about digital content monetization, business models, and revenue strategies. From the Chief Digital Officer's Desk. Lessons in digital marketing. Learn more from industr...
econtentmag.com
Content Commerce
http://www.econtentmag.com/Categories/9-Content-Commerce.htm
The Accidental Data Scientist. Advice on how data can help enhance your content. From the iPhone to the Kindle, exploring the world of mobile content. Insights on content marketing strategies and tactics from a trusted B2B Enterprise High-Tech Marketing Strategist. Exploring the European digital content and digital media landscape. Learn about digital content monetization, business models, and revenue strategies. From the Chief Digital Officer's Desk. Lessons in digital marketing. Learn more from industr...
econtentmag.com
Tools You'll Use - EContent Magazine
http://www.econtentmag.com/Editorial/714-Tools-Youll-Use.htm
The Accidental Data Scientist. Advice on how data can help enhance your content. From the iPhone to the Kindle, exploring the world of mobile content. Insights on content marketing strategies and tactics from a trusted B2B Enterprise High-Tech Marketing Strategist. Exploring the European digital content and digital media landscape. Learn about digital content monetization, business models, and revenue strategies. From the Chief Digital Officer's Desk. Lessons in digital marketing. Learn more from industr...
