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User Experience NZ

Nick Bowmast observes, explores and discusses User Experience in New Zealand.

http://userexperience.co.nz/

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User Experience NZ | userexperience.co.nz Reviews
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Nick Bowmast observes, explores and discusses User Experience in New Zealand.
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User Experience NZ | userexperience.co.nz Reviews

https://userexperience.co.nz

Nick Bowmast observes, explores and discusses User Experience in New Zealand.

INTERNAL PAGES

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1

The back catalogue... | User Experience NZ

http://www.userexperience.co.nz/archives

UX and Design Research from a New Zealand viewpoint. The back catalogue…. Take your pick…. I started writing these articles back in 2009 as a way to consolidate my thoughts. I’ve tried to boil down each article into a two minute read. Enjoy… I did. Are you blinded by UX language? Two solid arguments for how the language and terms so ubiquitous in UX can (but shouldn’t) mask, or blind us to what really . My shout. Free tickets to UX homegrown. Facing up to brutal UX home truths. How to put down your bulle...

2

Curious? Go cold turkey to gobble the insights | User Experience NZ

http://www.userexperience.co.nz/2014/11/curious-go-cold-turkey-to-gobble-the-insights

UX and Design Research from a New Zealand viewpoint. Go cold turkey to gobble the insights. November 30, 2014. Curiosity is one of a UX researcher’s most valuable traits, but it’s also a vulnerable one, because it can be dissolved by a little knowledge. I’ve found it’s handy to have a few hunches in my back pocket, but when I’m trying to understand a customer – the less I know about them, the more curiosity I’ll need. Here’s an example of how I try to maintain my curiosity:. During this process I invaria...

3

Nick | User Experience NZ

http://www.userexperience.co.nz/author/uxnz

UX and Design Research from a New Zealand viewpoint. Are you blinded by UX language? August 15, 2016. Two solid arguments for how the language and terms so ubiquitous in UX can (but shouldn’t) mask, or blind us to what really matters. 8230;And Genevieve Bell (@feraldata). 8220;I find the language of users to be profoundly alienating. I agree with Harry and Genevieve. These labels can conveniently mask limiting beliefs. This means letting individual people (and their glorious differences and similarities)...

4

Empathy | User Experience NZ

http://www.userexperience.co.nz/category/empathy

UX and Design Research from a New Zealand viewpoint. Are you cut out for design research? April 14, 2016. I’m currently ‘recovering’ from an intense project – interviewing criminals for a week. 8230;A project during which a relative I was staying with questioned whether I was cut out for my job…. I’m beginning to think you might not be cut out for this work Nick. You’re getting too involved. 8230;It’s affecting you too much. This really struck a nerve. With me and I’ve been thinking of it ever since.

5

Diary Studies | User Experience NZ

http://www.userexperience.co.nz/category/diary-studies

UX and Design Research from a New Zealand viewpoint. Category Archives: Diary Studies. Capture the moment with video diary studies. July 10, 2015. Selfie videos make for super engaging viewing and really put you in the picture. Two and three at a time, 25 diary study packs arrived back by courier – this time containing not just logbook and photos but a video camera – 300 self-recorded clips from selected moments during the previous week. Self-shot video combined with stills and printed verbatims combine ...

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Portfolio Posts Pro Plugin - Divi Plugins

http://www.diviplugins.com/portfolio-posts-pro-plugin

Portfolio Posts Pro Plugin. Sep 29, 2015. FINALLY, an easy way to display posts using the portfolio module! Portfolio Posts Pro Features. The pro version of the Portfolio Posts plugin adds some great new features compared to the free version. Click on any of the buttons above to view the new features. Here are some screenshots of the custom modules you’ll find in the Page Builder:. Below is a demo of the Portfolio Blog module with the lightbox option turned off:. July 30, 2015. July 30, 2015. If neither ...

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Events | Front to back

http://fronttoback.org/category/events

Your users experience it that way around. Why front to back. UX innovation in Africa: Culture and relevance. September 8, 2013. March 6, 2014. It’s rare to find black women working in technology. So, last week, I was delighted to find myself the only “pale male” on the panel at the Interact2013. The other three panelists were women from Kenya engaged in different aspects of UX design. Left to right Susan Dray (Panel chair). Shikoh Gitau. Who works for Google. Me, Phil Barrett. Kagonya Awari. Shikoh, who ...

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How to lose customers and alienate people | Front to back

http://fronttoback.org/2010/05/25/how-to-lose-customers-and-alienate-people

Your users experience it that way around. Why front to back. How to lose customers and alienate people. May 25, 2010. May 25, 2010. Originally published on Memeburn.com. South African websites repeatedly make basic usability mistakes. The results: frustrated customers, negative brand impact, reduced online sales, and poor return on investment for the whole web project. The best advice for making an impact online is to Zig when others Zag. Stand out. Be amazing. Give a shit. I need to log into my Standard...

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Uncategorized | Front to back

http://fronttoback.org/category/uncategorized

Your users experience it that way around. Why front to back. Design Thinking: How, why and why now? June 3, 2016. June 3, 2016. The popularity of the term “Design Thinking” seems to be spiking at the moment. So I did a talk about it recently at Cape Town’s Western Cape Funding Fair. The talk is at the bottom. First – some thoughts! Design Thinking isn’t…. Making good software: UX, Agile and product management. May 20, 2015. May 20, 2015. This is my UX SA 2015 talk. UX, Agile and product management. There...

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Making good software: UX, Agile and product management | Front to back

http://fronttoback.org/2015/05/20/making-good-software-ux-agile-and-product-management

Your users experience it that way around. Why front to back. Making good software: UX, Agile and product management. May 20, 2015. May 20, 2015. This is my UX SA 2015 talk. It’s about how to do effective UX work with Agile teams, and support a product manager. It contains:. Persuasive, logical explanations of why we need to approach things with lean UX. Practical activities a designer can do in the lean UX process. Lobsters, koolaid, a stork and Sweet Brown. UX, Agile and product management. As the compl...

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Flow South Africa | Front to back

http://fronttoback.org/category/flow-south-africa

Your users experience it that way around. Why front to back. Designing journeys from the hamster’s point of view. March 6, 2014. March 6, 2014. Want to be customer-centred? Instead of designing from a birds-eye view, the simplest change to make is to use journey maps and design each step as the customer would experience it. The hamsters have different ideas. They rarely go for the tasty treats because they are rarely aware they exist. From the their perspective the maze looks like this…. To make a succes...

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Front to back | Your users experience it that way around. | Page 2

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Your users experience it that way around. Why front to back. Flow project: 25% increase in registrations for MXit. July 24, 2011. March 14, 2012. Flow helped MXit create MXit 6: a stylish and easy-to-use new version of their mobile phone software across three types of handset. The project delivered a 25% increase in daily registrations in the first month, to over 60 000 registrations per day. The Brief: Design a new user experience for MXit on Java, Blackberry and Android devices. Handing over control of...

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Survival tactics | Front to back

http://fronttoback.org/category/survival-tactics

Your users experience it that way around. Why front to back. UX innovation in Africa: Culture and relevance. September 8, 2013. March 6, 2014. It’s rare to find black women working in technology. So, last week, I was delighted to find myself the only “pale male” on the panel at the Interact2013. The other three panelists were women from Kenya engaged in different aspects of UX design. Left to right Susan Dray (Panel chair). Shikoh Gitau. Who works for Google. Me, Phil Barrett. Kagonya Awari. Shikoh, who ...

fronttoback.org fronttoback.org

Case studies | Front to back

http://fronttoback.org/category/casestudy

Your users experience it that way around. Why front to back. Work we’ve done at Flow Interactive South Africa. Flow project: 25% increase in registrations for MXit. July 24, 2011. March 14, 2012. Flow helped MXit create MXit 6: a stylish and easy-to-use new version of their mobile phone software across three types of handset. The project delivered a 25% increase in daily registrations in the first month, to over 60 000 registrations per day. What we did: Research, concept design and detailed interaction ...

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User centred organisations | Front to back

http://fronttoback.org/category/user-centred-organisations

Your users experience it that way around. Why front to back. Designing journeys from the hamster’s point of view. March 6, 2014. March 6, 2014. Want to be customer-centred? Instead of designing from a birds-eye view, the simplest change to make is to use journey maps and design each step as the customer would experience it. The hamsters have different ideas. They rarely go for the tasty treats because they are rarely aware they exist. From the their perspective the maze looks like this…. To make a succes...

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UX and Design Research from a New Zealand viewpoint. 6 years of 2-minute articles. Capture the moment with video diary studies. July 10, 2015. Selfie videos make for super engaging viewing and really put you in the picture. Two and three at a time, 25 diary study packs arrived back by courier – this time containing not just logbook and photos but a video camera – 300 self-recorded clips from selected moments during the previous week. Self-shot video combined with stills and printed verbatims combine to p...

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