supportbee.com
App Directory - Extend SupportBee Using Apps
https://supportbee.com/apps
Integrate SupportBee with your favorite products. Mark As Answered Button. Extract Sender from Email. API and App Platform.
supportbee.com
Email Collaboration - SupportBee
https://supportbee.com/features/collaboration
Do more with Apps. Built for participation and collaboration. Collaboration is an integral part of delivering great customer service. A support tool plays a huge role in aiding it. If it is not designed for collaboration, conversations between teams and members end up happening outside the tool which defeats the purpose of having a tool in the first place. Welcome to a truly collaborative support software! SupportBee http:/ t.co/KjomGEeOZh. Mdash; Thomas Loecke (@ThomasLoecke). You can even address comme...
supportbee.com
Features - SupportBee
https://supportbee.com/features
Do more with Apps. But way more powerful. Simple and effective ticket states. Ticket states help in tracking the progress on a ticket which is on its way to resolution. We have a unique paradigm where we do not impose pre-made ticket states on you. We only differentiate between ‘Answered’ and ‘Unanswered’ tickets. Once replied, a ticket is automatically moved to the ‘Answered’ section in the screen. With a combination of labels. Why Resmio finds SupportBee nice and easy. Matt Coneybeare, UrbanApps. Suppo...
supportbee.com
Meet our Customers - SupportBee
https://supportbee.com/customers
Hundreds of Savvy Companies Trust SupportBee! We wanted a tool that could help everybody get visibility and clarity on things the easy way. Also, the ticket based pricing makes more sense for us than the agent based pricing because our entire company gets involved in support. Barry O'Kane from Ezone Software. Read the Case Study ». Set Up Help Desk! Made with love from 7 cities around the world. 2016 SupportBee, Inc. API and App Platform.
supportbee.com
Pricing - SupportBee
https://supportbee.com/pricing
Fair and affordable pricing. Pay as your grow' - based on your ticket volume. All apps for every plan. No lock in. Take your data if you move. Same great customer support for all plans. Unlimited agents for no extra cost. Per additional email address team. Start My Free Trial. Start My Free Trial. Start My Free Trial. Start My Free Trial. SupportBee is simple and well designed. It's the software we would have built ourselves if we were to do so! How are tickets counted? Do you count Spam or duplicates?
developers.supportbee.com
Hosted App Platform's Features - SupportBee
https://developers.supportbee.com/platform/features
Ask What The Platform Can Do For You. Forms for setting up the app, Authentication and Hosting. We got you covered! List Your App with a Simple Pull Request. Push your code to us and we take care of the rest. Add a Setup Form via our Forms DSL. Forms are hard. Leave them up to us. Invoke Automatically or Manually from UI. Every app is different. We understand that! You can make two kinds of hosted apps on the SupportBee Platform. Add functionality using our API wrapper. You can make your app perform any ...
developers.supportbee.com
Webhooks - SupportBee
https://developers.supportbee.com/webhooks
Push Notificaitons for Your Code. Webhooks for Everything Important. Polling is inefficient. Use our Webhooks. Writing an app or integration that does something on every new ticket or reply? Webhooks are a great way to be programatically notified when something happens. You can add any number of webhooks in SupportBee. Doing something more interesting? Add Webhooks using the API. Test Your Webhooks Like a Pro! Use a service like RequestBin. And test out webhooks using our console. Set Up Help Desk!
supportbee.com
SupportBee Documenation - SupportBee's Help Site
https://supportbee.com/docs
Get Started with SupportBee. The Art Of SupportBee. Understanding the various features of SupportBee to put together a process that will solve your business needs can be as interesting as working with little plastic bricks to construct your lego project. You can get started quickly with the most basic features and gradually explore all features to customize your SupportBee experience. Here are the 2 basic steps that will help you in setting up and getting started:. You can also set up business rules.
supportbee.com
Quick and Reliable | SupportBee
https://supportbee.com/features/email
Do more with Apps. 5 mins from signup. Lightning Fast Email Importing. And we will handle everything from there! Switched 4 business emails to SupportBee http:/ t.co/p9iJWehxxe". Email to tickets platform) and gained some sanity back. Highly recommended ;). Mdash; Fotis Evangelou (@fevangelou). SupportBee is designed to get you up and running in under five minutes. Once you signup, forward your support emails to us and add everyone in your team to SupportBee. Forwarding your support emails. It is easy to...