Acuity - Resident Satisfaction Surveys, Benchmarking, Resident Involvement, Research, Tenant Participation, satisfaction, customer, service
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Acuity - providers of Benchmarking, STAR Surveys, Learning & Development and Consultancy to the social housing sector | arap.co.uk Reviews
https://arap.co.uk
Acuity - Resident Satisfaction Surveys, Benchmarking, Resident Involvement, Research, Tenant Participation, satisfaction, customer, service
arap.co.uk
Useful Information - Acuity
http://www.arap.co.uk/about/policies
Subscribe for updates, briefing and discussions. Making sense of housing. Tenant Inspection and Mystery Shopping. How to use SPBM (video guides). Learning & Development. Our Approach to L&D. Terms & Conditions. Scip to sub-page menu. Chartered Institute of Housing. Information relating to CORE data and the online submission system for new social and affordable lettings run by TNS Research on behalf of the CLG. Department for Communities and Local Government. The Government Statistical Service (GSS) is a ...
Quality Assurance - Acuity
http://www.arap.co.uk/about/quality-assurance
Subscribe for updates, briefing and discussions. Making sense of housing. Tenant Inspection and Mystery Shopping. How to use SPBM (video guides). Learning & Development. Our Approach to L&D. Terms & Conditions. Scip to sub-page menu. We have different QA standards for different types of work, whether it is building a database or designing a questionnaire, but each standard is designed to ensure that:. Outcomes conform to the specifications and expectations of the client. Work is of a high standard.
How SPBM works - Acuity
http://www.arap.co.uk/benchmarking/about-spbm
Subscribe for updates, briefing and discussions. Making sense of housing. Tenant Inspection and Mystery Shopping. How to use SPBM (video guides). Learning & Development. Our Approach to L&D. Terms & Conditions. Scip to sub-page menu. Members use the SPBM website to record details of their own performance and produce comparative reports. The website has a library of performance indicators, standards and definitions. The annual subscriptions is currently 523 plus VAT. Please contact us for further details.
Policies - Acuity
http://www.arap.co.uk/about/policy
Subscribe for updates, briefing and discussions. Making sense of housing. Tenant Inspection and Mystery Shopping. How to use SPBM (video guides). Learning & Development. Our Approach to L&D. Terms & Conditions. Scip to sub-page menu. Business Continuity Management Statement. Business Continuity Risk Assessment. Corporate Social Responsibility Statement. Equality and Diversity Policy. Health and Safety Policy. Standard Terms and Conditions. Putting the finishing touches on your VFM self-assessment.
Team - Acuity
http://www.arap.co.uk/about/our-team
Subscribe for updates, briefing and discussions. Making sense of housing. Tenant Inspection and Mystery Shopping. How to use SPBM (video guides). Learning & Development. Our Approach to L&D. Terms & Conditions. Scip to sub-page menu. Denise Raine - Director. Mark Anderson - Director. A social enterprise providing IT services to charities, and is a qualified British Cycling coach. Judi Watkinson - Associate. Heather Metivier - Project Co-ordinator. Steve Smedley - Associate. Howard Cresswell - Associate.
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Learning & Development - Acuity
http://skillsprojects.co.uk/learning-development
Subscribe for updates, briefing and discussions. Making sense of housing. Tenant Inspection and Mystery Shopping. How to use SPBM (video guides). Learning & Development. Our Approach to L&D. Terms & Conditions. Scip to sub-page menu. Learning & Development. Design, delivery and evaluation. We delivering training and development for people working and involved in social housing Staff. We are able to offer a wide range of in-house programmes and workshops alongside our Annual Programme. On 1st Jun 2017.
The importance of a supportive network | Anne Taylor
http://anne-taylor.com/the-importance-of-a-supportive-network
Professional Leadership and a Passion for Excellence in the Third Sector. The importance of a supportive network. Posted on 27 April, 2015. Posted in Almshouse and sheltered housing management. In my last post I wrote briefly about the Larger Almshouse Charities Group. This networking group, formed in 2013 as a sub-group of the Almshouse Association. Represents charities with 50 or more housing units and seeks to share information and promote best practice. Some groups that might work for you may be:.
Learning & Development - Acuity
http://starsurveys.co.uk/learning-development
Subscribe for updates, briefing and discussions. Making sense of housing. Tenant Inspection and Mystery Shopping. How to use SPBM (video guides). Learning & Development. Our Approach to L&D. Terms & Conditions. Scip to sub-page menu. Learning & Development. Design, delivery and evaluation. We delivering training and development for people working and involved in social housing Staff. We are able to offer a wide range of in-house programmes and workshops alongside our Annual Programme. On 1st Jun 2017.
Consultancy - Acuity
http://starsurveys.co.uk/consultancy
Subscribe for updates, briefing and discussions. Making sense of housing. Tenant Inspection and Mystery Shopping. How to use SPBM (video guides). Learning & Development. Our Approach to L&D. Terms & Conditions. Scip to sub-page menu. Since 1996 we have helped organisations and individuals to improve their effectiveness and achieve their goals. We do this through collaborative design, facilitation and evaluation of learning and development processes, initiatives and relationships.
Resident Satisfaction - Acuity
http://starsurveys.co.uk/resident-satisfaction
Subscribe for updates, briefing and discussions. Making sense of housing. Tenant Inspection and Mystery Shopping. How to use SPBM (video guides). Learning & Development. Our Approach to L&D. Terms & Conditions. Scip to sub-page menu. In the last 14 years we have delivered more 900 customer surveys for social housing providers and have been working with some clients for over 12 years. Our services are highly flexible, always carefully tailored to the requirements and budgets of our customers. Resident Sat...
Benchmarking | g320
http://www.g320.org/resources/benchmarking
London's Smaller Housing Associations. Meetings & Events. Bm320 has been formed by members of the g320 group of small housing associations working in London. Some members of the g320 group decided that it would be beneficial to benchmark their performance against other small associations. Those that have signed up to this benchmarking club are listed on the bm320 website. The areas of performance that we benchmark are:. Run by Acuity in partnership with Housemark. Date published: 19th August, 2016. Date ...
Benchmarking - Acuity
http://spbm.co.uk/benchmarking
Subscribe for updates, briefing and discussions. Making sense of housing. Tenant Inspection and Mystery Shopping. How to use SPBM (video guides). Learning & Development. Our Approach to L&D. Terms & Conditions. Scip to sub-page menu. SPBM is a cost-effective, member-led benchmarking system designed for and by smaller housing providers. SPBM membership enables smaller providers to:. Access performance data based on national standards and clear definitions. We deliver SPBM in partnership with HouseMark.
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Acuity - providers of Benchmarking, STAR Surveys, Learning & Development and Consultancy to the social housing sector
Subscribe for updates, briefing and discussions. Making sense of housing. Tenant Inspection and Mystery Shopping. Research & Good Practice. Learning & Development. Our Approach to L&D. Terms & Conditions. Scip to sub-page menu. Acuity provide Resident Satisfaction and Customer Research. To the social housing sector. STAR surveys, profiling and insight, action planning, scrutiny and challenge, engage, evaluate, improve. Performance clubs and reports,. Research and good practice, events,. We work in partne...
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