roxenbyonservice.wordpress.com
New Service Development – an area of opportunity | It's all about Service. Logic.
https://roxenbyonservice.wordpress.com/2014/11/28/new-service-development-an-area-of-opportunity
It's all about Service. Logic. 8211; a course blog by Stefan Roxenby. New Service Development an area of opportunity. Reflections on course module 6 New Service Development. The article Having a strategy for new service development does it really matter? 2013) provides some interesting facts:. The number of new services put on the market and then withdrawn because of low sales remains as high as 43 percent. This is some food for thought – keeping in mind that this comes from a discussion related to.
roxenbyonservice.wordpress.com
About the blog | It's all about Service. Logic.
https://roxenbyonservice.wordpress.com/om
It's all about Service. Logic. 8211; a course blog by Stefan Roxenby. During the fall of 2014 I am following the course Making Sense of Service Logic. A distance course at Karlstad University. This is my course blog – to collect thoughts, discussions and insights on the topic. Making Sense of Service Logic. Leave a Reply Cancel reply. Enter your comment here. Fill in your details below or click an icon to log in:. Address never made public). You are commenting using your Twitter account. ( Log Out.
roxenbyonservice.wordpress.com
PACCESS – a service innovation in packaging | It's all about Service. Logic.
https://roxenbyonservice.wordpress.com/2014/11/14/paccess-a-service-innovation-in-packaging/comment-page-1
It's all about Service. Logic. 8211; a course blog by Stefan Roxenby. PACCESS a service innovation in packaging. Reflections on course module 4 Service Innovation. Which is a part of the BillerudKorsnäs Group, I think can serve as an example of a service innovation in a goods-logic dominated industry. While paper grades liner and fluting, used to make corrugated cardboard, which in turn are used to make boxes, are traditional BillerudKorsnäs products, the value proposition of Paccess is different. Furthe...
roxenbyonservice.wordpress.com
BillerudKorsnäs Solution Services – an example of servitization | It's all about Service. Logic.
https://roxenbyonservice.wordpress.com/2014/11/21/billerudkorsnas-solution-services-an-example-of-servitization/comment-page-1
It's all about Service. Logic. 8211; a course blog by Stefan Roxenby. BillerudKorsnäs Solution Services an example of servitization. Reflections on course module 5 Servitization. Using BillerudKorsnäs as an example the company’s offer. Contains in addition to Materials also Solution Services . The offer is focused on the value creation in using the sack to fill and transport material, for example building materials (cement is a large application). A set of technical services are available based on knowle...
roxenbyonservice.wordpress.com
Value is created when products are used | It's all about Service. Logic.
https://roxenbyonservice.wordpress.com/2014/10/12/value-is-created-when-products-are-used
It's all about Service. Logic. 8211; a course blog by Stefan Roxenby. Value is created when products are used. Interesting guest lecture by Per Kristensson. Illustrating a new/alternative way of thinking about physical goods and value creation. Highlighting to me a simple, but important, fact:. Value is created when products are used. Posted in Service posts. 12 October, 2014. First days of class. Service logic in the pulp and paper industry →. Leave a Reply Cancel reply. Enter your comment here. This is...
roxenbyonservice.wordpress.com
BillerudKorsnäs Solution Services – an example of servitization | It's all about Service. Logic.
https://roxenbyonservice.wordpress.com/2014/11/21/billerudkorsnas-solution-services-an-example-of-servitization
It's all about Service. Logic. 8211; a course blog by Stefan Roxenby. BillerudKorsnäs Solution Services an example of servitization. Reflections on course module 5 Servitization. Using BillerudKorsnäs as an example the company’s offer. Contains in addition to Materials also Solution Services . The offer is focused on the value creation in using the sack to fill and transport material, for example building materials (cement is a large application). A set of technical services are available based on knowle...
roxenbyonservice.wordpress.com
It's all about Service. Logic. | – a course blog by Stefan Roxenby | Page 2
https://roxenbyonservice.wordpress.com/page/2
It's all about Service. Logic. 8211; a course blog by Stefan Roxenby. First days of class. Course start-up on Making Sence of Service Logic. 8211; a distance course at Karlstad Universitet. First lectures, new teacher. New people. Introductions. Getting oriented, getting organized. It’s like first days of class. Really. But remotely. Posted in Service posts. 12 October, 2014. Newer posts →. New Service Development an area of opportunity. 28 November, 2014. 21 November, 2014. 14 November, 2014.
roxenbyonservice.wordpress.com
Stefan Roxenby | It's all about Service. Logic.
https://roxenbyonservice.wordpress.com/author/stefanroxenby
It's all about Service. Logic. 8211; a course blog by Stefan Roxenby. New Service Development an area of opportunity. Reflections on course module 6 New Service Development. The article Having a strategy for new service development does it really matter? 2013) provides some interesting facts:. The number of new services put on the market and then withdrawn because of low sales remains as high as 43 percent. This is some food for thought – keeping in mind that this comes from a discussion related to.
roxenbyonservice.wordpress.com
Creating a customer experience – in a B2B context? | It's all about Service. Logic.
https://roxenbyonservice.wordpress.com/2014/11/08/creating-a-customer-experience-in-a-b2b-context
It's all about Service. Logic. 8211; a course blog by Stefan Roxenby. Creating a customer experience – in a B2B context? Reflections on course module 3 Customer Experience. Customer experiences can be described as personal, memorable, emotional, and occurring in situations where customers are treated as guests. It seems as customer experiences are intended for end consumers. Or does it have a meaning also in a business to business context? In the paper on Customer Experience Creation by Verhoef et.al.
roxenbyonservice.wordpress.com
Value co-creation in the packaging industry | It's all about Service. Logic.
https://roxenbyonservice.wordpress.com/2014/10/30/value-co-creation-in-the-packaging-industry
It's all about Service. Logic. 8211; a course blog by Stefan Roxenby. Value co-creation in the packaging industry. Reflections on course module 2 Value exchange, value-in-use, value co-creation. Listening to Christian Grönroos talking about value in use. I get my coffee stuck in my throat. As a paper producer we cannot create value? Only the customer can! Meaning that no value is created in a paper machine? Referring Kaisa Koskela-Houtari’s post on value co-creation. So in this complex co-creation of val...