cliogoescloud-training.itrp.com
ITRP | Clio TrainingFree IT Service Management (ITSM) training. Request your own ITRP training environment and start your ITIL-based training courses today.
http://cliogoescloud-training.itrp.com/
Free IT Service Management (ITSM) training. Request your own ITRP training environment and start your ITIL-based training courses today.
http://cliogoescloud-training.itrp.com/
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ITRP | Clio Training | cliogoescloud-training.itrp.com Reviews
https://cliogoescloud-training.itrp.com
Free IT Service Management (ITSM) training. Request your own ITRP training environment and start your ITIL-based training courses today.
cliogoescloud-training.itrp.com
ITRP | Specialist Training
http://cliogoescloud-training.itrp.com/specialist_introduction
Approximate duration: 3 hours. Upon completion of this training module, you will be able to use all the basic features of the ITRP. Service that allow you to fulfill the role of an IT specialist, as well as a team coordinator. IT service management in the cloud with free self service. Fast. Intuitive. Reliable.
ITRP | Problem Manager Training
http://cliogoescloud-training.itrp.com/problem_manager_introduction
Service offers several features to make Problem Management easier. During this training you will have an opportunity to get comfortable using these features so that you will feel confident using ITRP. To support you in your role as problem manager. Special attention is paid during the training to the following activities:. Passing problems to Change Management, and. Upon completion of this training module, you will be able to use the ITRP. Approximate duration: 2 hours.
ITRP | Service Level Management Training
http://cliogoescloud-training.itrp.com/service_level_management_introduction
Service Level Management Training. Approximate duration: 4 hours. It is important to note that this training module assumes that you have already completed the ITRP. This training module requires you to understand a little bit about the organization which data you will be using to complete the exercises. So before starting the exercises, please familiarize yourself with the case. IT service management in the cloud with free self service. Fast. Intuitive. Reliable.
ITRP | Service Desk Analyst Training
http://cliogoescloud-training.itrp.com/service_desk_analyst_introduction
Service Desk Analyst Training. Service desk analysts use the ITRP. Service primarily to support the following activities:. Registering requests from end-users,. Completing requests that can be resolved by the service desk analyst,. Monitoring requests that could not be resolved at the service desk,. Reassigning declined requests, and. Reopening requests which resolution was deemed unsatisfactory. Upon completion of this training module, you will be able to use the ITRP. Approximate duration: 3 hours.
ITRP | Configuration Manager Training
http://cliogoescloud-training.itrp.com/configuration_manager_introduction
Configuration Manager Training is intended for people who will be given the Configuration Manager role to maintain service instances, products and configuration items in ITRP. Configuration managers also use ITRP. To maintain the information of suppliers. Upon completion of this training module, you will be able to use the ITRP. Service to maintain all these record types. Approximate duration: 2 hours. It is important to note that this training module assumes that you have already completed the ITRP.
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cliogoescloud-training.itrp.com
ITRP | Clio Training
Welcome to the Clio training modules. The training modules allow users to get comfortable with the ITRP. Service in a structured and efficient manner. Users only need to follow the modules for the roles they fulfill within the IT organization. Service Desk Analyst Training. Service Level Management Training. To start, select one of the modules above and go through its exercises. New users are encouraged to start with the Specialist Training, which explains the basic functionality of the ITRP.
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Via 95° Rgt Fanteria n. 70 - LECCE Tel. 39 0832 344041 Fax 39 0832 340228.
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Via 95° Rgt Fanteria n. 70 - LECCE Tel. 39 0832 344041 Fax 39 0832 340228.
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