compliancecomplaints.blogspot.com
Compliance and Complaints Blog: News and Comments: How to make your compliance program sustainable
http://compliancecomplaints.blogspot.com/2009/07/how-to-make-your-compliance-program.html
Compliance and Complaints Blog: News and Comments. Wednesday, 22 July 2009. How to make your compliance program sustainable. 8220;Sustainability” is one of the buzz words of our age, one which even has some relevance to regulatory compliance. There are a number of indicia that a compliance program needs to have before it can be said to be sustainable. I would maintain that without these following features a compliance program will struggle and cease to be effective. 8216;It is very important in this area...
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1- Europe Twice Around – On the eve of war and seven decades on – by bicycle | BillBerry
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1- Europe Twice Around – On the eve of war and seven decades on – by bicycle. 2- MAMIL Champions Cycling for Change in the Pacific. 3- Sea to Summit. 4- BillBerry Bluestocking Fund. 5 indigo ride around the lake. 1- Europe Twice Around – On the eve of war and seven decades on – by bicycle. 14 thoughts on “ 1- Europe Twice Around – On the eve of war and seven decades on – by bicycle. April 27, 2010 at 12:53 pm. You have defeated the volcano, I hope you defeat the distance as did your mother! Good to talk ...
compliancecomplaints.blogspot.com
Compliance and Complaints Blog: News and Comments: The relationship of consumer information to complaints and other feedback
http://compliancecomplaints.blogspot.com/2009/09/relationship-of-consumer-information-to.html
Compliance and Complaints Blog: News and Comments. Sunday, 6 September 2009. The relationship of consumer information to complaints and other feedback. Complaints can often be symptomatic that information provided by the organisation is either:. Doesn’t meet its users’ needs;. Is not visible;. Is difficult to access;. Is not written in plain language ;. Is not in a readable format; or. The format in which information is presented ( e.g. does it look like junk mail ). Making documents as short as possible;.
compliancecomplaints.blogspot.com
Compliance and Complaints Blog: News and Comments: Collegiality and its role in compliance
http://compliancecomplaints.blogspot.com/2009/08/collegiality-and-its-role-in-compliance.html
Compliance and Complaints Blog: News and Comments. Sunday, 23 August 2009. Collegiality and its role in compliance. The development of a compliance policy is an important aspect of any compliance program so the compliance professional needs to ascertain the extent to which compliance will be integrated with other support functions such as risk, audit and legal. Identification of compliance obligations and translating regulation into operational procedures:. Ensuring that procedures are readily understood...
compliancecomplaints.blogspot.com
Compliance and Complaints Blog: News and Comments: Welcome to the new Compliance and Complaints blog...
http://compliancecomplaints.blogspot.com/2009/01/welcome-to-new-compliance-and.html
Compliance and Complaints Blog: News and Comments. Sunday, 25 January 2009. Welcome to the new Compliance and Complaints blog. A very happy new year to all (colleagues, clients and all who share an interest in issues of consumer affairs and complaints handling, customer service and compliance issues)! Please post your comments, ask questions about compliance and complaints issues and make suggestions about the blog. Subscribe to: Post Comments (Atom). View my complete profile.
compliancecomplaints.blogspot.com
Compliance and Complaints Blog: News and Comments: TPA compliance systems
http://compliancecomplaints.blogspot.com/2009/04/tpa-compliance-systems.html
Compliance and Complaints Blog: News and Comments. Sunday, 12 April 2009. Anyone who ventures into the Australian Competition and Consumer’s. ACCC’s) website will observe the constant stream of press releases demonstrating a stream of enforcement activity that this vigorous regulatory agency is bringing against companies. Subscribe to: Post Comments (Atom). View my complete profile. Compliance and Complaints Advisory Services. Australian Competition and Consumer Commission.
compliancecomplaints.blogspot.com
Compliance and Complaints Blog: News and Comments: Complaints handling: The importance of staff selection in call centres
http://compliancecomplaints.blogspot.com/2009/08/complaints-handling-importance-of-staff.html
Compliance and Complaints Blog: News and Comments. Sunday, 23 August 2009. Complaints handling: The importance of staff selection in call centres. The tragedy of the death of 17-year-old schoolboy David Iredale, who died of thirst after becoming lost in the Blue Mountains on a bushwalk, hit home to me the importance of culture and staff selection in call centres. It seems that the failure of triple-0 to respond in any useful or compassionate way to his calls of distress was a major factor in his death.
compliancecomplaints.blogspot.com
Compliance and Complaints Blog: News and Comments: Changes to the law make a compliance management system an imperative
http://compliancecomplaints.blogspot.com/2009/07/changes-to-law-make-compliance.html
Compliance and Complaints Blog: News and Comments. Wednesday, 22 July 2009. Changes to the law make a compliance management system an imperative. In a warning delivered by the chairman of the ACCC, Graeme Samuel, at a meeting of the American Chamber of Commerce in Sydney on 9 July he indicated that serious cartel conduct will, after 24 July, be viewed by the Australian Competition and Consumer Commission as criminal and will consequently expose company executives to prison terms of up to 10 years. Asked ...