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Help Desk software | Home | Complaints Pro | coretec.com.au Reviews

https://coretec.com.au

Apps powered by Salesforce for Sales, Contracts, Complaints and Procurement best practice.

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1

Customer Complaint Quality Assurance Management Software & Systems

http://www.coretec.com.au/complaintspro

Reports, Charts and Dashboards. Service Level Agreement Automation. Death, Serious Illness or Injury Alerts. MS Outlook / Lotus Notes Integration. Australian Data Residency Option (DRO). HP TRIM Integration Option. Automated Infringement Work Queues. Complaints Pro for Salesforce Users. Complaints Pro for Non-Salesforce Users. Looking for a way to streamline how your business does things? Respond quickly to every customer's problem. Fix root causes quickly. Corporate Manager - Quality, Risk and Compliance.

2

Case Management Software | Food Manufacturing | Complaints Pro

http://www.coretec.com.au/case-management-software/food-manufacturing

Reports, Charts and Dashboards. Service Level Agreement Automation. Death, Serious Illness or Injury Alerts. MS Outlook / Lotus Notes Integration. Australian Data Residency Option (DRO). HP TRIM Integration Option. Automated Infringement Work Queues. Complaints Pro for Salesforce Users. Complaints Pro for Non-Salesforce Users. Food Manufacturing Additional Features. The Food Manufacturing Edition. If you come across a complaint beneficial for quality assurance, you can create investigation requests. ...

3

Partners | Coretec

http://www.coretec.com.au/partners

INSPIRED BY BEST PRACTICE. Complaints and Quality Assurance. Partnerships create synergy and we partner with the world’s best in what they do in order to bring you the best in what we do. Salesforce.com is the enterprise cloud computing leader. With social and mobile cloud technologies including the flagship sales and CRM applications help companies connect with customers, partners, and employees in entirely new ways. 2013 Coretec Solutions Pty Ltd.

4

Service Cloud

http://www.coretec.com.au/service-cloud

INSPIRED BY BEST PRACTICE. Complaints and Quality Assurance. Service Cloud is the most popular Service CRM used by contact centres globally. To get the most out of it you need to tune it to your business and then train your staff to be able to get the most out of it. Some of the areas that require tuning include:. Web to Case field mapping. Solution Article set up. Case Assignment and Escalation rules. Live Agent set up. Chatter and chat (IM). Customer and Partner Communities.

5

Services | Coretec Solutions

http://www.coretec.com.au/services

INSPIRED BY BEST PRACTICE. Complaints and Quality Assurance. Salesforce.com Local Data Residency (LDR). Managed On Premise LDR. 2013 Coretec Solutions Pty Ltd.

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Help Desk software | Home | Complaints Pro

INSPIRED BY BEST PRACTICE. Complaints and Quality Assurance. Complaints, Feedback and QA. Salesforce.com Local Data Residency (LDR). 2018 Coretec Solutions Pty Ltd.

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