customerexperiencematrix.blogspot.com
Customer Experience Matrix: February 2015
http://customerexperiencematrix.blogspot.com/2015_02_01_archive.html
This is the blog of David M. Raab, marketing technology consultant and analyst. Mr. Raab is Principal at Raab Associates Inc. The blog is named for the Customer Experience Matrix, a tool to visualize marketing and operational interactions between a company and its customers. Wednesday, February 25, 2015. Will New Marketing Automation Tools Let Sales Climb Back Up The Funnel? Could provide sales people with prospects and vendors like MDC provide tools to nurture those prospects, then sales people really d...