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Customer Service & Sales Training Tips for Call Centres | Stuart Harris

Overview of DRIVE Training & Development Ltd. Call Centre Tele-Sales Modules. Training & Presentation Modules. What client’s say. Call Centre Customer Service Training. Call Centre Induction Restructure. DRIVE’s LinkedIn Profile. DRIVE’s Twitter Page. Five Tips for Improving The Experience of Your Customers. Dec 01, 2011. A Dozen Telephone Tips When Calling Prospective Customers for the First Time. Nov 22, 2011. Nov 04, 2011. For the last few years I have been developing my LinkedIn profile. I have p...

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Customer Service & Sales Training Tips for Call Centres | Stuart Harris | drivetraining.co.uk Reviews
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Overview of DRIVE Training & Development Ltd. Call Centre Tele-Sales Modules. Training & Presentation Modules. What client’s say. Call Centre Customer Service Training. Call Centre Induction Restructure. DRIVE’s LinkedIn Profile. DRIVE’s Twitter Page. Five Tips for Improving The Experience of Your Customers. Dec 01, 2011. A Dozen Telephone Tips When Calling Prospective Customers for the First Time. Nov 22, 2011. Nov 04, 2011. For the last few years I have been developing my LinkedIn profile. I have p...
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Customer Service & Sales Training Tips for Call Centres | Stuart Harris | drivetraining.co.uk Reviews

https://drivetraining.co.uk

Overview of DRIVE Training & Development Ltd. Call Centre Tele-Sales Modules. Training & Presentation Modules. What client’s say. Call Centre Customer Service Training. Call Centre Induction Restructure. DRIVE’s LinkedIn Profile. DRIVE’s Twitter Page. Five Tips for Improving The Experience of Your Customers. Dec 01, 2011. A Dozen Telephone Tips When Calling Prospective Customers for the First Time. Nov 22, 2011. Nov 04, 2011. For the last few years I have been developing my LinkedIn profile. I have p...

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drivetraining.co.uk drivetraining.co.uk
1

Call Centre Customer Service Training

http://www.drivetraining.co.uk/case-studies/customer-service-training

Overview of DRIVE Training & Development Ltd. Call Centre Tele-Sales Modules. Training & Presentation Modules. What client’s say. Call Centre Customer Service Training. Call Centre Induction Restructure. DRIVE’s LinkedIn Profile. DRIVE’s Twitter Page. Call Centre Customer Service Training. A 2-day Five Star Customer Service workshop was developed and a number of test and learn sessions were trialled in one of their centres so that the module could be closely reviewed, evaluated and fine tuned. The worksh...

2

- Customer Service & Sales Training for Call Centres | Stuart Harris

http://www.drivetraining.co.uk/training/call-centre-customer-service-training-courses

Overview of DRIVE Training & Development Ltd. Call Centre Tele-Sales Modules. Training & Presentation Modules. What client’s say. Call Centre Customer Service Training. Call Centre Induction Restructure. DRIVE’s LinkedIn Profile. DRIVE’s Twitter Page. Call Centre Customer Service Training Courses. Turning ‘Not Bad’ Service into Excellent Service. Difficult Customers don’t ya just luv ‘em? Why do so many organisations want their difficult customers to just get lost? How your Corporate Image Affects your C...

3

Here a Dozen Telephone Tips When Calling Prospective Customers for ...

http://www.drivetraining.co.uk/a-dozen-telephone-tips-when-calling-prospective-customers-for-the-first-time

Overview of DRIVE Training & Development Ltd. Call Centre Tele-Sales Modules. Training & Presentation Modules. What client’s say. Call Centre Customer Service Training. Call Centre Induction Restructure. DRIVE’s LinkedIn Profile. DRIVE’s Twitter Page. A Dozen Telephone Tips When Calling Prospective Customers for the First Time. Nov 22, 2011. What’s your name and who do you work for or represent. Why you are calling. Include a ‘Hook’ more on this later. Is now a good time to talk? 4 If they state that.

4

Customer Service Tips - Customer Service & Sales Training for Call Centres | Stuart Harris

http://www.drivetraining.co.uk/category/customer-service-tips

Overview of DRIVE Training & Development Ltd. Call Centre Tele-Sales Modules. Training & Presentation Modules. What client’s say. Call Centre Customer Service Training. Call Centre Induction Restructure. DRIVE’s LinkedIn Profile. DRIVE’s Twitter Page. Archive for Customer Service Tips. Five Tips for Improving The Experience of Your Customers. Dec 01, 2011. How to use Call Centre Scripts and Still Engage With Your Customers. Apr 14, 2011. A reading list of blogs I Read.

5

- Customer Service & Sales Training for Call Centres | Stuart Harris

http://www.drivetraining.co.uk/client-list

Overview of DRIVE Training & Development Ltd. Call Centre Tele-Sales Modules. Training & Presentation Modules. What client’s say. Call Centre Customer Service Training. Call Centre Induction Restructure. DRIVE’s LinkedIn Profile. DRIVE’s Twitter Page. A selection of some of the businesses and organisations I’ve worked with. Barnet and Chase Hospital. Norwich Life and Pensions. A reading list of blogs I Read. Understanding the 5 Stages of Sales and Customer Service Team Development.

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Customer Service & Sales Training Tips for Call Centres | Stuart Harris

Overview of DRIVE Training & Development Ltd. Call Centre Tele-Sales Modules. Training & Presentation Modules. What client’s say. Call Centre Customer Service Training. Call Centre Induction Restructure. DRIVE’s LinkedIn Profile. DRIVE’s Twitter Page. Five Tips for Improving The Experience of Your Customers. Dec 01, 2011. A Dozen Telephone Tips When Calling Prospective Customers for the First Time. Nov 22, 2011. Nov 04, 2011. For the last few years I have been developing my LinkedIn profile. I have p...

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