fleetcroft.com

Fleetcroft Ltd

Violence in the workplace. Managing Conflict With Customers. Turning conflict into opportunity. We can help your staff to deal professionally with angry customers and achieve better outcomes. We train people to understand how customer frustrations occur and how to calm someone who is angry. Fleetcroft Ltd provides training in Managing Conflict with Customers. We provide a Personal Safety Course. Our Ejection Techniques Course. You can contact us at. Want to get in touch? You can send us an e-mail at:.

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Fleetcroft Ltd | fleetcroft.com Reviews

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Violence in the workplace. Managing Conflict With Customers. Turning conflict into opportunity. We can help your staff to deal professionally with angry customers and achieve better outcomes. We train people to understand how customer frustrations occur and how to calm someone who is angry. Fleetcroft Ltd provides training in Managing Conflict with Customers. We provide a Personal Safety Course. Our Ejection Techniques Course. You can contact us at. Want to get in touch? You can send us an e-mail at:.

<META> KEYWORDS

1 our team

2 personal safety course

3 customer ejection course

4 comments from clients

5 fleetcroft ltd

6 fleetcroft@btconnect com

7 coupons

8 reviews

9 scam

10 fraud

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Fleetcroft Ltd | fleetcroft.com Reviews

https://fleetcroft.com

Violence in the workplace. Managing Conflict With Customers. Turning conflict into opportunity. We can help your staff to deal professionally with angry customers and achieve better outcomes. We train people to understand how customer frustrations occur and how to calm someone who is angry. Fleetcroft Ltd provides training in Managing Conflict with Customers. We provide a Personal Safety Course. Our Ejection Techniques Course. You can contact us at. Want to get in touch? You can send us an e-mail at:.

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fleetcroft.com

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Comments from clients

http://www.fleetcroft.com/id2.html

Violence in the workplace. Managing Conflict With Customers. Taken from Feedback Questionnaires. Following comments from a training course at the Hilton Metropole Paddington. Good course very benificial. Very good interaction between trainer and trainees. Following comments from a recent training course at the London Heathrow Hilton Hotel. Feel more confident dealing with a conflict. Feel more confident now. Following comment from Cameron Avery Managing Director Fidelis Security Guildford.

2

Personal Safety Course

http://www.fleetcroft.com/id4.html

Violence in the workplace. Managing Conflict With Customers. The Course will contain the following elements: -. The law on reasonable force and self defence. Escape if attacked/breakaway techniques. Ground techniques to use if you fall down. How to avoid dangerous situations. A typical one day course will cost 54 per delegate for a course of 12 delegates. This price does not include the hire of any premises for training. Any unusual costs incurred may be added (in most cases this will not apply).

3

Violence in the workplace

http://www.fleetcroft.com/id3.html

Violence in the workplace. Managing Conflict With Customers. Violence in the workplace. Definition by Health and Safety Executive. Any incident where a person is abused; threatened or assaulted in circumstances related to their work. This can happen to anyone in, for example: -. And anyone else who deals with customers and service users.

4

Fleetcroft Ltd

http://www.fleetcroft.com/index.html

Violence in the workplace. Managing Conflict With Customers. Turning conflict into opportunity. We can help your staff to deal professionally with angry customers and achieve better outcomes. We train people to understand how customer frustrations occur and how to calm someone who is angry. Fleetcroft Ltd provides training in Managing Conflict with Customers. We provide a Personal Safety Course. Our Ejection Techniques Course. You can contact us at. Want to get in touch? You can send us an e-mail at:.

5

Course Details

http://www.fleetcroft.com/id1.html

Violence in the workplace. Managing Conflict With Customers. Managing Conflict With Customers. The training is based on a nationally recognised course. It is suited to groups of up to 15 delegates and provides them with the skills and confidence to deal with conflict with customers and thereby increase the chances of a good outcome. Introduction to workplace violence. Self awareness and how not to get sucked in. Tools to deal with the situation. Actively reducing customer frustration.

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Violence in the workplace. Managing Conflict With Customers. Turning conflict into opportunity. We can help your staff to deal professionally with angry customers and achieve better outcomes. We train people to understand how customer frustrations occur and how to calm someone who is angry. Fleetcroft Ltd provides training in Managing Conflict with Customers. We provide a Personal Safety Course. Our Ejection Techniques Course. You can contact us at. Want to get in touch? You can send us an e-mail at:.

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