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Show Changes on this Topic. Find References to this Topic. Lost and Found Topics. DavorkaGalic-78.1.130.223. DavorkaGalic-78.1.177.180. Enter a topic name to show or a new topic name to create; then press Enter. How to use Help? Creating a new incident. Creating a new user. Getting to know Polar Help Desk. Installing Polar Help Desk. Creating a new Business Unit. Creating a new Work Order. Editing a Business Unit. Using Work Order Templates. Searching for Business Units. Editing a Work Order. 7/14/2013 3...

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help.polarsoftware.com

1

Assigning an incident

http://help.polarsoftware.com/default.aspx/Wiki/AssigingAnIncident.html

Show Changes on this Topic. Find References to this Topic. Lost and Found Topics. DavorkaGalic-78.1.177.180. Enter a topic name to show or a new topic name to create; then press Enter. How do I assign an incident to myself? You may also be interested in. Creating a new incident. Click to read this topic. 7/14/2013 3:07:17 AM - DavorkaGalic-78.1.177.180. Click to read this topic. 7/14/2013 3:06:19 AM - DavorkaGalic-78.1.177.180. Click to read this topic. Click to read this topic. Click to read this topic.

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Using Incident Templates

http://help.polarsoftware.com/default.aspx/Wiki/IncidentTemplate.html

Show Changes on this Topic. Find References to this Topic. Lost and Found Topics. DavorkaGalic-78.1.177.180. DavorkaGalic-78.1.177.180. Enter a topic name to show or a new topic name to create; then press Enter. What are Incident Templates? What are benefits of Incident templates? How do I create a new Incident Template? How can I modify Incident Template Information? You may also be interested in. Creating a new incident. Click to read this topic. Click to read this topic. Click to read this topic.

3

Licensing

http://help.polarsoftware.com/default.aspx/Wiki/Licensing.html

Show Changes on this Topic. Find References to this Topic. Lost and Found Topics. DavorkaGalic-78.1.130.223. Enter a topic name to show or a new topic name to create; then press Enter. What are the licensing options for Polar Help Desk? What is concurrent licensing model? How do I change the license key? You may also be interested in. How to use Help? Getting to know Polar Help Desk. Installing Polar Help Desk. Click to read this topic. 7/14/2013 3:08:49 AM - DavorkaGalic-78.1.130.223.

4

User types

http://help.polarsoftware.com/default.aspx/Wiki/UserTypes.html

Show Changes on this Topic. Find References to this Topic. Lost and Found Topics. DavorkaGalic-78.1.177.180. Enter a topic name to show or a new topic name to create; then press Enter. Which user types are supported by Polar Help Desk? What is customer user? What is support representative? What is an anonymous user? What is the difference between the anonymous user and other user types? You may also be interested in. Creating a new user. Click to read this topic. Click to read this topic.

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How To Install PHD Software

http://help.polarsoftware.com/phd/default.aspx/Wiki/HowToInstallPHDSoftware.html

Show Changes on this Topic. Find References to this Topic. Lost and Found Topics. StanislavPrusac-93.138.24.224. How To Install PHD Software. Enter a topic name to show or a new topic name to create; then press Enter. Before you begin installation, make sure that you have Microsoft SQL and Microsoft IIS installed. For details, please check out our requirements. After you download the software. Installation application will perform these steps:. Create the destination folder and extract all files. Configu...

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Show Changes on this Topic. Find References to this Topic. Lost and Found Topics. DavorkaGalic-78.1.130.223. DavorkaGalic-78.1.177.180. Enter a topic name to show or a new topic name to create; then press Enter. How to use Help? Creating a new incident. Creating a new user. Getting to know Polar Help Desk. Installing Polar Help Desk. Creating a new Business Unit. Creating a new Work Order. Editing a Business Unit. Using Work Order Templates. Searching for Business Units. Editing a Work Order. 7/14/2013 3...

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