helpdesk.connections.net

CCI Support Desk

W Trouble Ticket System. OLD Trouble ticket system. 10/31/17 Stealth Support Info. 12/30/16 - Diode Network Monitor page. 9/7/16 - NEW Trouble Ticket System. 7/28/16 Lakemac's new support # =. 5/13/16 CCI Remote Assistance at http:/ help.connections.net. 9/14/15 - Diode Overflow System. FCTC customers can call 319-476-3282 for support. Service available in Hyannis, Halsey, Dunning, Whitman, Mullen, Seneca, Thedford, Brownlee, and Purdum. Customers can call business office at 800-742-7464. Link has been a...

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CCI Support Desk | helpdesk.connections.net Reviews

<META> DESCRIPTION

W Trouble Ticket System. OLD Trouble ticket system. 10/31/17 Stealth Support Info. 12/30/16 - Diode Network Monitor page. 9/7/16 - NEW Trouble Ticket System. 7/28/16 Lakemac's new support # =. 5/13/16 CCI Remote Assistance at http:/ help.connections.net. 9/14/15 - Diode Overflow System. FCTC customers can call 319-476-3282 for support. Service available in Hyannis, Halsey, Dunning, Whitman, Mullen, Seneca, Thedford, Brownlee, and Purdum. Customers can call business office at 800-742-7464. Link has been a...

<META> KEYWORDS

1 admins

2 nebnet

3 nntc

4 lakemac

5 hershey

6 diller

7 i heartland

8 i iamo

9 i ptcnet/kmtel

10 swift

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admins,nebnet,nntc,lakemac,hershey,diller,i heartland,i iamo,i ptcnet/kmtel,swift,resources,log your call,packet8,staff calendar,submit hours,pops overview,repair services,telco ticket system,nntc rs contacts,diller support info,diller network,adsl page

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CCI Support Desk | helpdesk.connections.net Reviews

https://helpdesk.connections.net

W Trouble Ticket System. OLD Trouble ticket system. 10/31/17 Stealth Support Info. 12/30/16 - Diode Network Monitor page. 9/7/16 - NEW Trouble Ticket System. 7/28/16 Lakemac's new support # =. 5/13/16 CCI Remote Assistance at http:/ help.connections.net. 9/14/15 - Diode Overflow System. FCTC customers can call 319-476-3282 for support. Service available in Hyannis, Halsey, Dunning, Whitman, Mullen, Seneca, Thedford, Brownlee, and Purdum. Customers can call business office at 800-742-7464. Link has been a...

INTERNAL PAGES

helpdesk.connections.net

1

Diode Support Reminders 11

http://helpdesk.connections.net/diode_reminders.htm

Diode Support Reminders 11/13/08. Diode has been updating their IP spreadsheets to show DHCP in the field on the spreadsheet where the IP would normally be. This would indicate sub is moved to the Patriot system. If we are always sure to be checking the most recent spreadsheet you have for them, this should help. B:. Fairbury - This whole area has it available to it. Another way to look at it is that the following Databases have it available to them Diller, Fairbury WT, and Fairbury DT.

2

Diller Telephone Support Info

http://helpdesk.connections.net/Diller%20Support.htm

Diller Telephone Support Info. Http:/ mail.diodecom.net/admin. Wild Blue Mail Servers. Currently all DSL customers have static/bridged connections. PC's should have IP assigned to NIC (or to WAN of router if appropriate). Can verify IP assignment to customer in network admin or spreadsheet. Will want to verify status of the DSL LED and troubleshoot phone line setup etc. where necessary. Power cycle modem, reconnect cables as typical. (Using Westell DSL modems). Wild Blue Satellite Internet:. In our syste...

3

LAKEMAC PPPoE Modem Reconfigurations

http://helpdesk.connections.net/327w_7400_pppoe.htm

LAKEMAC PPPoE Modem Reconfigurations. Westell 327w and 7400 modems. If these steps do not work and you are forced to have sub RESET modem - follow steps at the bottom). Web to modem with 192.168.1.1. If it requests a username and password it should be westell / 2200. I have been finding that it does not typically ask for a UN/PW) If modem has been reset it may be admin/password or admin / 1234. Link at the top and then choose Advanced WAN. From the 2nd drop-down. Needs changed to PPPoE. Then click set VC.

4

Extensions VoicemailInstructions Greetings

http://helpdesk.connections.net/packet8.htm

Outside # = 1-800-232-7094 Packet8 Extension # = 444. Extension 201 (PW = 201). Andy Dinges (Soft) / Fran (desktop phone). From a Packet8 phone:. Dial 201# (extension number). Press 1 to play messages. Press 1 to replay, press 3 to delete. From an outside line:. Dial 1-800-232-7094 to reach Auto Attendant. When greeting begins to play dial 9. Dial 201# (extension number). Press 1 to play messages. Press 1 to replay, press 3 to delete. To edit System Outages Announcement. To reach voicemail system). There...

5

Wireless Internet Setups

http://helpdesk.connections.net/wireless_setups.htm

Static IP will be assigned to Radio and Customers PC (should be listed in customers notes on admin). Routable IP's in range of 12.186.45.xx will NAT to local IP's in range of 10.10.45.xx (Ex. If static IP listed for customer PC is 12.186.45.115 then IP actually static assigned to NIC would be 10.10.45.115). If static IP listed for customer is 12.186. 46. Xx then Gateway for customer would be 12.186. 46. Example of IP info to NIC where customers IP is 12.186.45.85. 7037192.1 and 70.37.192.2. Not the IP li...

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W Trouble Ticket System. OLD Trouble ticket system. 10/31/17 Stealth Support Info. 12/30/16 - Diode Network Monitor page. 9/7/16 - NEW Trouble Ticket System. 7/28/16 Lakemac's new support # =. 5/13/16 CCI Remote Assistance at http:/ help.connections.net. 9/14/15 - Diode Overflow System. FCTC customers can call 319-476-3282 for support. Service available in Hyannis, Halsey, Dunning, Whitman, Mullen, Seneca, Thedford, Brownlee, and Purdum. Customers can call business office at 800-742-7464. Link has been a...

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