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Operations Management - Vetta Communication

http://vetta.co.za/operations-management-2

Sales and Customer Service. Operations management involves co-ordinating and integrating these flows both within and among companies. Quality is expected but do organizations always meet this expectation? Many production companies around the globe align themselves to the 5’S’ standards to achieve more efficient production output. Allow personnel in an operational environment both on the shop floor and or admin areas to better understand the principles of what is waste . Sales and Customer Service.

vetta.co.za

Call Center - Vetta Communication

http://vetta.co.za/call-center

Sales and Customer Service. This practical workshop will provide call centre agents clarity on expected business performance standards and enhance call centre productivity. Selling is not for the faint hearted; Individuals who want to succeed in phone sales must learn and master a number of job skills. Complaints are often handled negatively and poorly understand. How to manage complaints efficiently, handle conflict and deal with customers professionally. Sales and Customer Service. 086 111 8388 2.

vetta.co.za

About Us - Vetta Communication

http://vetta.co.za/about-us

Sales and Customer Service. History of the firm. Of Italian origin meaning top, summit, peak. Founded in 1999 by one of the current Directors, Ornella Bourgeois who from the beginning had a clear vision on making VETTA Communication to be the first choice service provider in soft skill development training and consulting; to uplift and empower all individuals with personal ownership, knowledge, leadership, life and communication skills. It always seems impossible until it’s done’ Nelson Mandela. We donat...

vetta.co.za

Testimonials - Vetta Communication

http://vetta.co.za/testimonials

Sales and Customer Service. Vetta have always been well prepared, very accommodating and flexible to meet clients’ training needs. The learning material has always been comprehensive, manuals are user friendly, the course content was fit for purpose as well as concise and jam-packed with information (sufficient for during the training and for after hours reading), and best of all, is always useful for referencing afterward. If you have any other enquiries, please do not hesitate to contact me. It is now ...

vetta.co.za

Experience Economy by VETTA Communication

http://vetta.co.za/blog

Sales and Customer Service. Health and Wellness in the Workplace. June 21, 2016. By VETTA Communication (Pty) Ltd. There are never enough hours in the day and we are under increasingly more and more stress. The pressure is always on to perform at our best, but many of us are unaware of the serious affect this has on our bodies. As the stress levels rise, the immune system lowers along with our health. Is an investment in the physical and mental health. Can improve the overall productivity, health. Active...

vetta.co.za

public workshops - Vetta Communication

http://vetta.co.za/public-workshops

Sales and Customer Service. Public Workshop Booking Form. Please fill in the form below as accurately as you can. ZIP / Postal Code. Leadership Skills for Team Leaders. Finance for Non-Financial Managers. Performance Management and Reviews. Purchase and Supply Chain Management. Positive Selling: Understanding Customers (half day). Presentation Skills for Sales People. Complaint Handling with Conflict Management. HR for HR Administrators. Recruitment, Selection and Interviewing Skills. Recruitment, Select...

vetta.co.za

E-Learning - Vetta Communication

http://vetta.co.za/e-learning

Sales and Customer Service. It’s a short innovative online courses based on the use of electronic media, educational technology and information and communication technologies in education.All you need is access to the Internet by means of a variety of devices such as personal computers, laptops, tablet computers and smart phones. VETTA Communication together with The Virtual Learning Platform. Offers the following online courses:. PA and Basic Project Management. Management and Leadership Principles.

vetta.co.za

Management

http://vetta.co.za/management

Sales and Customer Service. This workshop is designed to provide a strong foundation in understanding the principles and skills of a good leader. The supervisor’s expanding role and cross point position needs to meet management’s demands of teams, colleagues and customers. Management is the art of getting the people under you to work for the people over you without stepping on any toes. The ability to plan, resource, implement, measure and close a project is a critical business skill. 086 111 8388 2.

vetta.co.za

Customsized Training - Vetta Communication

http://vetta.co.za/customsized-training

Sales and Customer Service. Customized Training & Consultancy. VETTA Communication has a vast network of highly skilled trainers equipped to provide more in-depth/specific training. Customized and flexible training can be arranged for individuals and groups; be delivered from anything between one hour to a couple of days; at your premises or at a number of our national venues. Tell us about your training need, it does not matter how specialised the type of training is needed, we can help. 086 111 8388 2.

vetta.co.za

Training Calendar - Vetta Communication

http://vetta.co.za/training-calendar

Sales and Customer Service. August 29, 2016. August 29, 2016. Map Cape Town Johannesburg Durban. Cost Per Delegate :. August 29, 2016. Map Cape Town Johannesburg Durban. Cost Per Delegate :. August 29, 2016. Map Cape Town Johannesburg Durban. Cost Per Delegate :. August 30, 2016. Front Desk / Reception with Email Correspondence. August 30, 2016. Map Cape Town Johannesburg Durban. Cost Per Delegate :. Front Desk / Reception with Email Correspondence. August 31, 2016. Intro to Occupational Health and Safety.