its.hku.edu.hk

Information Technology Services, The University of Hong Kong

Information Technology Services Index. Connecting to the HKU Network. Quick start in using IT services (video). More Information for Students. More Information for Staff. ITS User Survey 2016-2017. ITS Orientation Seminars for New Staff and Students. 2016 ITS Planning Workshop. Annual Report of Information Technology Services 2015-2016 Available Online. A New Channel to Contact ITS Using Mobile App ServiceNow. Termination of Nvivo Site License. More Information on IT Services News. 2FA (2-Factor Authenti...

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Information Technology Services, The University of Hong Kong | its.hku.edu.hk Reviews

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Information Technology Services Index. Connecting to the HKU Network. Quick start in using IT services (video). More Information for Students. More Information for Staff. ITS User Survey 2016-2017. ITS Orientation Seminars for New Staff and Students. 2016 ITS Planning Workshop. Annual Report of Information Technology Services 2015-2016 Available Online. A New Channel to Contact ITS Using Mobile App ServiceNow. Termination of Nvivo Site License. More Information on IT Services News. 2FA (2-Factor Authenti...

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Information Technology Services, The University of Hong Kong | its.hku.edu.hk Reviews

https://its.hku.edu.hk

Information Technology Services Index. Connecting to the HKU Network. Quick start in using IT services (video). More Information for Students. More Information for Staff. ITS User Survey 2016-2017. ITS Orientation Seminars for New Staff and Students. 2016 ITS Planning Workshop. Annual Report of Information Technology Services 2015-2016 Available Online. A New Channel to Contact ITS Using Mobile App ServiceNow. Termination of Nvivo Site License. More Information on IT Services News. 2FA (2-Factor Authenti...

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its.hku.edu.hk

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Information Security | Information Technology Services, The University of Hong Kong

http://www.its.hku.edu.hk/services/infosec

Please visit the following pages for more information related to the information security services offered by ITS:. HKU 2-Factor Authentication (2FA). Guidelines on storing and accessing personal data on portable storage devices and personally owned computers. Healthy and Environmentally Friendly PC. JUCC Information Security Newsletters. Record on Reported Phishing Spam Emails. Information Security Awareness Exhibition and Week (2016). HKU 2-Factor Authentication (2FA). Web Policies and Guidelines.

2

Communication Services | Information Technology Services, The University of Hong Kong

http://www.its.hku.edu.hk/services/communication

ITS offers various communication services to support and enhance the communication and collaboration among University members. These include email, central Microsoft SharePoint system, bulk email service for dissemination of notices to University members, Microsoft Office Communication system supporting instant messaging and desktop sharing, multi-media video conferencing and video streaming services. Please refer to following links for more details about these services-. ITS Related Mobile Applications.

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Service Desk Services | Information Technology Services, The University of Hong Kong

http://www.its.hku.edu.hk/services/servicedesk

ITS offers different help channels to provide advice and assistance to users in using the central IT services and facilities. The primary support service is offered by Service Desk. Professional officers will address user enquiries which can come via -. In person (at 1/F, Library Building (Old Wing) ). Email ( ithelp@hku.hk. Requires HKU Portal UID/PIN to login). Pages Related To This Service. Service Desk Web Page. User guide on Self-help Reporting System for IT Services. Service Request and Support.

4

Information Systems | Information Technology Services, The University of Hong Kong

http://www.its.hku.edu.hk/services/infosys

ITS maintains an array of information systems supporting different University functions. These include the central administrative systems, HKU Portal, HKU Event Management System, HKU App and many other mission-critical systems. Please check out the following respective pages for details-. Event Management System (HKUEMS). Web Policies and Guidelines.

5

Forms | Information Technology Services, The University of Hong Kong

http://www.its.hku.edu.hk/forms

Network Card / Network Point Installation. All application forms of the IT Services can be submitted online via the HKU Portal. Login HKU Portal - "Campus Information Services " - "Central IT Services ". Click the link "Apply for Facilities/Services". Some of the application forms which require identity proofs are only available in PDF format. Please print, complete and return them to the IT Services. Apply for HKU Portal UID (& Email Account) for new staff with Initial Password. Apply/Revoke Proxy for A...

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its.hku.edu.hk

Information Technology Services, The University of Hong Kong

Information Technology Services Index. Connecting to the HKU Network. Quick start in using IT services (video). More Information for Students. More Information for Staff. ITS User Survey 2016-2017. ITS Orientation Seminars for New Staff and Students. 2016 ITS Planning Workshop. Annual Report of Information Technology Services 2015-2016 Available Online. A New Channel to Contact ITS Using Mobile App ServiceNow. Termination of Nvivo Site License. More Information on IT Services News. 2FA (2-Factor Authenti...

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Information Technology Services, The University of Hong Kong

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