maria-hock.com

Maria Hock | Portfolio Service Design & UX Research

Service & UX Designer. I am an experience designer passionate about understanding people’s behaviours through research. I focus on the big picture while keeping an eye for details. I enjoy fast-paced projects that allow me to apply new approaches and work in multidisciplinary environments. PHILIPS: Enhancing hospital performance. Crediful: Credit for SMEs. VODAFONE: Where retail meets digital. ELSEVIER: digital innovation for scientific researchers. CHA: Designing a service for insurance claims.

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Service & UX Designer. I am an experience designer passionate about understanding people’s behaviours through research. I focus on the big picture while keeping an eye for details. I enjoy fast-paced projects that allow me to apply new approaches and work in multidisciplinary environments. PHILIPS: Enhancing hospital performance. Crediful: Credit for SMEs. VODAFONE: Where retail meets digital. ELSEVIER: digital innovation for scientific researchers. CHA: Designing a service for insurance claims.

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Maria Hock | Portfolio Service Design & UX Research | maria-hock.com Reviews

https://maria-hock.com

Service & UX Designer. I am an experience designer passionate about understanding people’s behaviours through research. I focus on the big picture while keeping an eye for details. I enjoy fast-paced projects that allow me to apply new approaches and work in multidisciplinary environments. PHILIPS: Enhancing hospital performance. Crediful: Credit for SMEs. VODAFONE: Where retail meets digital. ELSEVIER: digital innovation for scientific researchers. CHA: Designing a service for insurance claims.

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maria-hock.com

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Water harvesting for BoP | Maria Hock

http://www.maria-hock.com/portfolio/water-harvesting-for-bop

Water harvesting for BoP. Designing a rainwater harvesting system for low-income communities in Medellin, CO. LluviaViva is a rainwater harvesting system for low-income communities. It is a modular, hand-made solution that can be implemented by each household with guidance from the municpality development groups. The community was involved throughout the design process in order to develop a solution that fits their needs as well as increase the chances for acceptance. Medellin, CO – 2010. The product dev...

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UX Consultant at User Intelligence | Maria Hock

http://www.maria-hock.com/portfolio/ux-consultant

UX Consultant at User Intelligence. Overview of my work as UX consultant at User Intelligence, Amsterdam. Webapp to measure satisfaction. Personal page for researchers. Webapp for insurance declarations. Wireframes for male grooming app. Sketches for company website. User flows for an online research tool. Aug’13 – Sep’15. As a Consultant at User Intelligence in Amsterdam I was part of projects with multiple clients focused on user experience design. Clearing House Apothekers –. IT management software :.

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About | Maria Hock

http://www.maria-hock.com/about

Long story short…. I am an experience designer with a strength in user research. I am passionate about gathering insights and driving business solutions through user needs. Service Desgner & UX Researcher. Oct’15 – present), Amsterdam, NL. Aug’13 – Sep’15), Amsterdam, NL. Sep’12 – Apr’13), London, UK. MSc Design for Interaction –. Delft University of Technology, NL. BSc Product Design Engineer –. EAFIT University, CO. Spanish (native), English (fluent), Dutch (basic), French (basic).

4

Maria Hock | Portfolio Service Design & UX Research

http://www.maria-hock.com/my-work

Service Designer & UX Researcher. I am an experience designer passionate about understanding people’s behaviours through research. I focus on the big picture while keeping an eye for details. I enjoy fast-paced projects that allow me to apply new approaches and work in multidisciplinary environments. Service Designer & UX Researcher at Essense. UX Consultant at User Intelligence. Elsevier: digital innovation for scientific researchers. CHA: Designing a service for insurance claims.

5

MRI Experience – App Concept | Maria Hock

http://www.maria-hock.com/portfolio/mri-experience-app

MRI Experience – App Concept. An App to improve the experience of children undergoing Magnetic Resonance Imaging - MRI. The MRI preparation booklet. Was designed to reduce the anxiety of children undergoing an MRI; it encouraged children to lear about the procedure, pack familiar items that would comfort them and express their fears and concerns. The day of the MRI, the booklet could be taken to the hospital so doctors and nurses could give better care to each child. To make the visuals and wireframes.

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