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Collis & Reed Research - Program Evaluation

http://www.collis-reed.com/program_evaluation.htm

Five Reasons to Survey Your Customers. Check the status of your project. Information to help your organization. Through Program Evaluation, Collis and Reed Research can provide an in-depth review and analysis of services provided by your organization, institution or association. We custom design our program evaluation to fit your needs. We often use a combination of study methods such as:. Conducting interviews with experts in the field of study. Searching and contacting similar organizations world-wide.

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Collis & Reed Research - Five Reasons to Survey Your Customers

http://www.collis-reed.com/5reasons.htm

Five Reasons to Survey Your Customers. Check the status of your project. 1 Feedback from the silent majority. Feedback is most often received voluntarily from customers that are very pleased or very unhappy with your products or services. The majority of customers tend to fall between these two extremes. Surveys provide a forum for this silent majority to express their opinions. 2 Identifying problems - Solving problems. Customer's perspectives are different from owners or employees.

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Collis & Reed Research - Customer Satisfaction

http://www.collis-reed.com/customer_satisfaction.htm

Five Reasons to Survey Your Customers. Check the status of your project. Information to help your business. Typically, about 80% of customers state that they are satisfied with a company's products and services. But what does this really mean? Collis and Reed Research goes beyond the generalized ratings and statistics, and delivers the specifics. We know how to. The issues and discover. We can investigate;. How your products and services compare to your competitors,. Deciding on location issues.

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Collis & Reed Research - Client Access

http://www.collis-reed.com/client_access.htm

Five Reasons to Survey Your Customers. Check the status of your project. Please fill in the username that was provided to you and click submit. A window will pop-up requesting you to log-in using your username and password. You will be redirected to your own personal area of our web site where you can view the latest work being done on your project. If you do not have an account and wish to take advantage of this service, please contact Collis and Reed Research. Are you interested in knowing.

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Collis & Reed Research - Net Effectiveness

http://www.collis-reed.com/net_effectiveness.htm

Five Reasons to Survey Your Customers. Check the status of your project. Information to help your business. Most businesses have placed considerable resources into creating a web presence, however with this young and constantly changing media, it is often unclear whether the message you wish to communicate is being properly and efficiently received. Collis and Reed Research, in association with NetStreams. Our Net Effectiveness Service applies a variety of techniques to evaluate:. Your customer base is?

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Collis & Reed Research - Home

http://www.collis-reed.com/index.htm

Five Reasons to Survey Your Customers. Check the status of your project. Relevant, reliable and up to date. Information to help your business. Collis and Reed Research is a full service research support company. We design and carry out research projects to provide you with the information you need to make informed decisions. Since forming in 1993, we have provided custom designed research support for a wide variety of projects including:. For further information on how. Our services can assist you,.

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Collis & Reed Research - Personnel

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Five Reasons to Survey Your Customers. Check the status of your project. Dr Maureen Reed and Mr. Ronald Collis are partners in Collis and Reed Research. 15 years of research experience in business, cognitive, social, health and industrial psychology. Taught statistics and research design at several Ontario universities. Won several awards for research excellence. Master Degree in research. 16 years of research and consulting in business, social and health issues. We are known for our:.

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Collis & Reed Research - Employee Satisfaction

http://www.collis-reed.com/employee_satisfaction.htm

Five Reasons to Survey Your Customers. Check the status of your project. Information to help your business. Collis and Reed Research goes beyond. Simply reporting the extent to which your staff may be satisfied working. We. Breakdown the job experience. Into key elements,. And look into the. Circumstances impacting your staff. We are able to find out about:. Staff's opinion of compensation and benefits. Workplace health and safety. The relationship between productivity and the work environment.

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Collis & Reed Research - Services

http://www.collis-reed.com/services.htm

Five Reasons to Survey Your Customers. Check the status of your project. Relevant, reliable and up to date. Information to help your business. It is the questions that you ask that determine how successful a survey or research project will be. Asking the right questions will give you insight into how you can improve and expand your business. We at Collis and Reed Research have extensive experience designing projects so that research questions can be answered in an efficient and effective manner. Our goal...