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FAQ Hively Customer Survey Client Satisfaction App | Hively | Hively
http://teamhively.com/faq
You are here: Home. Q: What kinds of companies can use Hively? A: All kinds and all sizes. If you or anyone on your team interacts with customers, Hively is the perfect app for gathering and measuring customer happiness. And engagement. It’s simple, effective and fun to use. One of the best things about Hively is that it’s for all of your teams not just the support, or just the sales team. Any team from customer service, to account management, to training, to sales can use Hively. Tech IT and Hardware.
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How Hively Employee Feedback Works | Employee Feedback Surveys | Hively
http://teamhively.com/how-it-works
You are here: Home. Raquo; How it works. Create your team and add team members. Place rating snippets in your email, CRM, ticket tracking system or print QR codes. Get customer feedback through rating snippets or send requests directly through Hively. Team members get real time feedback and earns points based on customer happiness! View customer happiness scores for your team and each team member. Get instant alerts on customer ratings and daily, or weekly email summaries. Closed Loop Customer Feedback.
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Why Use Hively Customer Service Surveys? | Customer Service Feedback | Hively
http://teamhively.com/why-use-hively
Why use Hively for Customer Feedback? You are here: Home. Raquo; Why use Hively for Customer Feedback? To gather and measure customer feedback! You can ask your customers lots of questions, or you can ask them the right question How did I do? And keep your customers longer. Is a thing of the past. Hively gives your employees real time feedback so they can immediately respond to customer needs. Team members earn points with each customer rating to gain a customer happiness score. These scores moti...
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Hively Customer Feedback Surveys | Customer Feedback Tool | Hively | Hively
http://teamhively.com/feature-tour
Hively Customer Feedback Tool Feature Tour. You are here: Home. Raquo; Hively Customer Feedback Tool Feature Tour. Gather real time customer feedback. Each team member gets a personal rating snippet they insert into their email signature, CRM, website or ticket tracking system. Now, every time they send an email, create a ticket or comment in a website forum, customers can leave feedback on their performance. Request ratings from your customers. Customers give feedback with 1 click. Create unlimited call...
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Customer Satisfaction Software | Hively Pricing Options | Hively
http://teamhively.com/plans-pricing
You are here: Home. Free $0. Zilch. Nada! Up to 3 users. Plus $2 per team member per month. Web forum and email support. Plus $1.80 per team member per month. Team member Buzz Tango Card Rewards. Web forum and email support. Is there a free version? Small teams of up to 3 you can use Hively for free! Larger teams can sign up and try Hively for free with up to 3 team members and upgrade later once the awesomeness of Hively had been realized. What are my payment options? What if I want to change my plan?
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From our customers | Hively
http://teamhively.com/from-our-customers
You are here: Home. Raquo; From our customers. Here’s what some of customers have to say about Hively:. Since Hively’s mission is to help increase customer happiness we knew their product would be a good fit for us. Hively is the simplest tool for gathering customer feedback we’ve ever used. Working with Hively is great. They do a great job of not only promoting good customer service, but of actually practicing it too! Director of Ops at Tango Card. We want you as a happy customer too!
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Closed Loop Feedback Customer Satisfaction Employee Rewards | Hively
http://teamhively.com/closed-loop-customer-feedback
Closed Loop Customer Feedback and Employee Rewards. You are here: Home. Raquo; Closed Loop Customer Feedback and Employee Rewards. Companies that measure customer feedback and reward employees for delivering outstanding customer service can gain a competitive edge and boost their bottom lines. These companies will see greater customer loyalty, less employee turnover and improved morale. Hively is the first web based system that offers you a complete ‘closed loop’ feedback system from customer to employee.
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Customer Service Tips from the Experts! | Hively
http://teamhively.com/customer-service-tips
Customer Service Tips from the Experts! You are here: Home. Raquo; Customer Service Tips from the Experts! Read some tips from customer service experts! These people were Top Score holders in Hively and led their teams in providing excellent customer service! Give us 1 tip for providing excellent customer service:. Give us 1 tip for providing excellent customer service:. Customers may not be able to see it, but a smile comes through over your voice on the telephone! Short and Sweet while being sincere.
teamhively.com
About TeamHively.com Customer Happiness Employee Rewards | Hively
http://teamhively.com/about
You are here: Home. Our goal with Hively is to provide you with a fun and engaging way to keep your customers happy and your employees motivated. Our team works hard to keep Hively simple, but useful. We hope you find Hively easy to use and incredibly valuable. We’ll continue to evolve the product based on your feedback and offer you new and engaging ways to increase your customer and team loyalty. Do you code in PHP (Code Igniter is a )? Love to design and make fancy pictures for the web?
