cutel.sybernet.ie
Secure Telephone Payments - SyberNet Ltd., Credit Union IVR, IVR telephone banking solution for credit unions, automated telephone lodgements for credit unions
http://cutel.sybernet.ie/2016/06/secure-telephone-payments
June 16, 2016. June 28, 2016. The telephone is the oldest and still the most widely used customer not present payment collection channel in the financial, utility and local government sectors. Delivering secure telephone payments using automated IVR and Visual IVR telephone payment solutions is a vital part of a modern payment collection services. Customers expect to be able to make a secure card payment over the telephone in the following situations:. As a 24×7 self-service option. These three different...
cutel.sybernet.ie
ATP: A vital Self-Service Payment Channel in UK LAs - SyberNet Ltd., Credit Union IVR, IVR telephone banking solution for credit unions, automated telephone lodgements for credit unions
http://cutel.sybernet.ie/2016/06/atp-vital-self-service-payment-channel-in-uk-las
ATP: A vital Self-Service Payment Channel in UK LAs. June 16, 2016. June 28, 2016. Card Payment by Channel. The following analysis looks at card payments through four channels in a typical UK local authority over the past five and a half years. These four channels account for approximately 50% of payments to the local authority. The four channels shown above are as follows:. 8211; a citizen pays using a card at a counter. 8211; a citizen pays using a card over the telephone to a member of staff. Therefor...
cutel.sybernet.ie
Visual IVR for smartphones - SyberNet Ltd., Credit Union IVR, IVR telephone banking solution for credit unions, automated telephone lodgements for credit unions
http://cutel.sybernet.ie/2016/06/visualise-your-ivr-with-the-power-of-smart-phones
Visual IVR for smartphones. June 16, 2016. June 28, 2016. Visual IVR brings the power of smartphones to the accessibility and convenience of card payment over the telephone. Visual IVR on Smartphones. Enabling customers to use a smart-phone for payment is a vital part of modern customer service strategy. Modern customer service is all about offering choice in the way business interacts with their customers. Presenting an existing IVR interface, visually using the power of modern phones, while at the ...
cutel.sybernet.ie
Click through SMS to IVR and Visual IVR - SyberNet Ltd., Credit Union IVR, IVR telephone banking solution for credit unions, automated telephone lodgements for credit unions
http://cutel.sybernet.ie/2016/06/easy-one-touch-access-to-your-self-service-apps
Click through SMS to IVR and Visual IVR. June 16, 2016. June 28, 2016. Including a link to your IVR in an SMS message delivers inbound card payment calls directly to your payment application. Link IVR with SMS. Reduce Cost of Collection. Make it Easy to Pay. By including a link to a standard IVR based automated telephone payment solution, or, a smart-phone enabled web payment application, customers have a direct link to an automated service which can take their payment there and then at their convenience.
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