karenshaffer.com
Karen's Kingdom » managing expectations
http://karenshaffer.com/category/managing-expectations
Where customers and content rule. Posted on October 22nd, 2009 in CRM. Don’t underestimate the power your customers have to make or break your reputation on-line. Rule #1: Don’t keep us waiting. Posted on September 30th, 2009 in building relationships. Careful planning and focus on your customers’ experience will ensure that you don’t break rule #1: Don’t keep us waiting. The Devil is in the Details. Posted on September 15th, 2009 in building relationships. Subscribe to our feed. Dear MBTA: Your PR Sucks.
karenshaffer.com
Karen's Kingdom » relevant content
http://karenshaffer.com/tag/relevant-content
Where customers and content rule. Think good content is easy? Posted on November 08th, 2009 in content. There are a lot of ways to get a respectable rank on Google–but it all starts with compelling content. Subscribe to our feed. Think good content is easy? Rule #1: Don’t keep us waiting. If you have an event, make it memorable. Dear MBTA: Your PR Sucks. The Devil is in the Details. Who is your customer? Church of the Customer. The Content Marketing Revolution.
karenshaffer.com
Karen's Kingdom » user-generated content
http://karenshaffer.com/category/user-generated-content
Where customers and content rule. Think good content is easy? Posted on November 08th, 2009 in content. There are a lot of ways to get a respectable rank on Google–but it all starts with compelling content. Posted on October 22nd, 2009 in CRM. Don’t underestimate the power your customers have to make or break your reputation on-line. Subscribe to our feed. Think good content is easy? Rule #1: Don’t keep us waiting. If you have an event, make it memorable. Dear MBTA: Your PR Sucks. Who is your customer?
karenshaffer.com
Karen's Kingdom » Boxers or Briefs?
http://karenshaffer.com/2009/11/15/boxers-or-briefs
Where customers and content rule. Posted on November 15th, 2009 in Uncategorized. In the creative world, it’s briefs all the way. Whether you’re the client or you have clients, a creative brief is essential before starting on any creative project. Here are my top ten must-haves for any creative brief:. 1 Give some history. 8211;What’s the product or service? What’s unique about it? Who is your competition? What have you done in the past? Why are you embarking on this new project? What are your weaknesses?
karenshaffer.com
Karen's Kingdom » Think good content is easy? Think again.
http://karenshaffer.com/2009/11/08/think-good-content-is-easy-think-again
Where customers and content rule. Think good content is easy? Posted on November 08th, 2009 in content. There are a lot of ways to get a respectable rank on Google–but it all starts with compelling content:. Mail (will not be published) (required). Click here to cancel reply. Subscribe to our feed. Think good content is easy? Rule #1: Don’t keep us waiting. If you have an event, make it memorable. Dear MBTA: Your PR Sucks. The Devil is in the Details. Who is your customer? Church of the Customer.
karenshaffer.com
Karen's Kingdom » relationship marketing
http://karenshaffer.com/category/relationship-marketing
Where customers and content rule. Posted on October 22nd, 2009 in CRM. Don’t underestimate the power your customers have to make or break your reputation on-line. Rule #1: Don’t keep us waiting. Posted on September 30th, 2009 in building relationships. Careful planning and focus on your customers’ experience will ensure that you don’t break rule #1: Don’t keep us waiting. If you have an event, make it memorable. Posted on September 23rd, 2009 in building relationships. Dear MBTA: Your PR Sucks.
karenshaffer.com
Karen's Kingdom » CRM
http://karenshaffer.com/category/crm
Where customers and content rule. Posted on October 22nd, 2009 in CRM. Don’t underestimate the power your customers have to make or break your reputation on-line. Subscribe to our feed. Think good content is easy? Rule #1: Don’t keep us waiting. If you have an event, make it memorable. Dear MBTA: Your PR Sucks. The Devil is in the Details. Who is your customer? Church of the Customer. The Content Marketing Revolution. Simple Balance 2.2 theme by Blogsessive - Blogging Tips.
karenshaffer.com
Karen's Kingdom » customer service
http://karenshaffer.com/category/customer-service
Where customers and content rule. Posted on October 22nd, 2009 in CRM. Don’t underestimate the power your customers have to make or break your reputation on-line. Posted on October 14th, 2009 in Uncategorized. Did you miss Customer Service Week last week? You aren’t the only one. Rule #1: Don’t keep us waiting. Posted on September 30th, 2009 in building relationships. Careful planning and focus on your customers’ experience will ensure that you don’t break rule #1: Don’t keep us waiting. Simple Balance 2...
karenshaffer.com
Karen's Kingdom » customer service
http://karenshaffer.com/tag/customer-service
Where customers and content rule. Posted on October 22nd, 2009 in CRM. Don’t underestimate the power your customers have to make or break your reputation on-line. Posted on October 14th, 2009 in Uncategorized. Did you miss Customer Service Week last week? You aren’t the only one. Rule #1: Don’t keep us waiting. Posted on September 30th, 2009 in building relationships. Careful planning and focus on your customers’ experience will ensure that you don’t break rule #1: Don’t keep us waiting.
karenshaffer.com
Karen's Kingdom » customer complaints
http://karenshaffer.com/tag/customer-complaints
Where customers and content rule. Posted on October 22nd, 2009 in CRM. Don’t underestimate the power your customers have to make or break your reputation on-line. Subscribe to our feed. Think good content is easy? Rule #1: Don’t keep us waiting. If you have an event, make it memorable. Dear MBTA: Your PR Sucks. The Devil is in the Details. Who is your customer? Church of the Customer. The Content Marketing Revolution. Simple Balance 2.2 theme by Blogsessive - Blogging Tips.
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