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The User Experience Soapbox

The User Experience Soapbox. Rantings and ravings about user experience, with a focus on the user experience of enterprise software. Wednesday, August 4, 2010. Tasks, Roles, Job Descriptions, and Personas. I've been thinking a lot about user research artifacts recently, trying to crisply define in my head how they all relate. Here's my current thinking. The tasks are performed by a person in that role - sometimes there are tasks that no one performs in a given organization. But the role says that if.

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The User Experience Soapbox | uxsoapbox.blogspot.com Reviews

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The User Experience Soapbox. Rantings and ravings about user experience, with a focus on the user experience of enterprise software. Wednesday, August 4, 2010. Tasks, Roles, Job Descriptions, and Personas. I've been thinking a lot about user research artifacts recently, trying to crisply define in my head how they all relate. Here's my current thinking. The tasks are performed by a person in that role - sometimes there are tasks that no one performs in a given organization. But the role says that if.

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The User Experience Soapbox | uxsoapbox.blogspot.com Reviews

https://uxsoapbox.blogspot.com

The User Experience Soapbox. Rantings and ravings about user experience, with a focus on the user experience of enterprise software. Wednesday, August 4, 2010. Tasks, Roles, Job Descriptions, and Personas. I've been thinking a lot about user research artifacts recently, trying to crisply define in my head how they all relate. Here's my current thinking. The tasks are performed by a person in that role - sometimes there are tasks that no one performs in a given organization. But the role says that if.

INTERNAL PAGES

uxsoapbox.blogspot.com

1

The User Experience Soapbox: July 2009

http://uxsoapbox.blogspot.com/2009_07_01_archive.html

The User Experience Soapbox. Rantings and ravings about user experience, with a focus on the user experience of enterprise software. Wednesday, July 8, 2009. Cash or Personal Check Only. The user experience problems associated with the Department of Motor Vehicles are legendary. It seems trite to even complain about them. it would like ordering a cheeseburger from McDonald's and then complaining that it didn't taste very good. True? But I couldn't let this go. Here's what I came up with:. 1 No one choose...

2

The User Experience Soapbox: Is simplicity a valid goal?

http://uxsoapbox.blogspot.com/2007/05/is-simplicity-valid-goal.html

The User Experience Soapbox. Rantings and ravings about user experience, with a focus on the user experience of enterprise software. Wednesday, May 23, 2007. Is simplicity a valid goal? There's been an interesting discussion happening within the online user experience community recently on the virtues of simplicity (or lack thereof). Legendary Don Norman kicked off the debate in an essay titled "Simplicity Is Highly Overrated". Why do we deliberately build things that confuse the people who use them?

3

The User Experience Soapbox: July 2008

http://uxsoapbox.blogspot.com/2008_07_01_archive.html

The User Experience Soapbox. Rantings and ravings about user experience, with a focus on the user experience of enterprise software. Wednesday, July 2, 2008. Verifying 911 service in VOIP. And I'm delighted with the change. I haven't had ANY connection quality issues, even when I'm screen sharing at the same time. It's been crystal clear and reliable. And everytime I make an hour-long long distance call and remember that it is costing me nothing, I smile a little. It's wonderful. Subscribe to: RSS Feed.

4

The User Experience Soapbox: Nielsen says to stop password masking

http://uxsoapbox.blogspot.com/2009/06/nielson-says-to-stop-password-masking.html

The User Experience Soapbox. Rantings and ravings about user experience, with a focus on the user experience of enterprise software. Wednesday, June 24, 2009. Nielsen says to stop password masking. Jacob Nielsen says that we should Stop Password Masking. And, he suggests, have a checkbox to mask the password for those rare situations when someone actually is watching us type. Passwords should always be occluded! We masked the passwords in the property file. Posted by Terry Bleizeffer. 1 password field ma...

5

The User Experience Soapbox: August 2010

http://uxsoapbox.blogspot.com/2010_08_01_archive.html

The User Experience Soapbox. Rantings and ravings about user experience, with a focus on the user experience of enterprise software. Wednesday, August 4, 2010. Tasks, Roles, Job Descriptions, and Personas. I've been thinking a lot about user research artifacts recently, trying to crisply define in my head how they all relate. Here's my current thinking. The tasks are performed by a person in that role - sometimes there are tasks that no one performs in a given organization. But the role says that if.

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joshualedwell.typepad.com

Compete on Usability: Customer experience in healthcare: follow the money

http://joshualedwell.typepad.com/usability_blog/2010/06/healthcare-ux-on-the-rise.html

User experience advice businesses can use. By Joshua Ledwell. Laquo; Recruiting for a usability evaluation of Boston.com. Customer experience in healthcare: follow the money ». June 16, 2010. Customer experience in healthcare: follow the money. Driven by the U.S. economic stimulus package, which earmarked billions of dollars to upgrade the nation's health information technology. User experience is in vogue across the American health industry. Still, healthcare IT change is happening. My doctor now br...

joshualedwell.typepad.com

Compete on Usability: Months after launch, Google Wave is missing key features

http://joshualedwell.typepad.com/usability_blog/2010/03/months-after-launch-google-wave-is-missing-key-features.html

User experience advice businesses can use. By Joshua Ledwell. Laquo; Passwords: How to align usability and security. It's a defect it's a feature it's an experience bug ». March 08, 2010. Months after launch, Google Wave is missing key features. I had an opportunity to try and use Google Wave "for real" on a project, but what a disappointing experience! The features that did make it for launch are sometimes questionable. Seeing others type in real time seems of narrow utility, and even though I'm a r...

joshualedwell.typepad.com

Compete on Usability: techniques

http://joshualedwell.typepad.com/usability_blog/techniques

User experience advice businesses can use. By Joshua Ledwell. July 19, 2010. Six techniques to fight addictive multitasking. The most important career skill - possibly even the most important life skill - of the new decade will be successfully managing distractions to get important stuff done. If you think youre a great multitasker, youre wrong. For example, peoples performance and safety drops while talking on cell phones, as if they were drunk. And slowed reaction times. Studies suggest that people are...

joshualedwell.typepad.com

Compete on Usability: Archives

http://joshualedwell.typepad.com/usability_blog/archives.html

User experience advice businesses can use. By Joshua Ledwell. Subscribe to this blog's feed. Top 10 Popular Posts. 01 The Charlie Card: Brazil in Boston. 02 The Apple experience. 03 What's user experience? 04 Enter your email address twice? 05 The Customer is Never Dumb. 06 Agile and social networks challenge usability. 07 Daylight screen backlash. 08 Successful Web Workflow, Part I. 09 Automatic usability monitoring. 10 Cutting-edge usability: where the conventions aren't. Bokardo - Social Design Blog.

joshualedwell.typepad.com

Compete on Usability: Recruiting for a usability evaluation of Boston.com

http://joshualedwell.typepad.com/usability_blog/2010/03/recruiting-for-a-usability-evaluation-of-bostoncom.html

User experience advice businesses can use. By Joshua Ledwell. Laquo; It's a defect it's a feature it's an experience bug. Customer experience in healthcare: follow the money ». March 23, 2010. Recruiting for a usability evaluation of Boston.com. My student team will ask participants to use a computer and perform some basic tasks using Boston.com. It's easy and fun, and we're offering a $25 amazon gift card to participants. Please comment if you might be interested, and I can tell you more. Thanks!

joshualedwell.typepad.com

Compete on Usability

http://joshualedwell.typepad.com/usability_blog

User experience advice businesses can use. By Joshua Ledwell. July 19, 2010. Six techniques to fight addictive multitasking. The most important career skill - possibly even the most important life skill - of the new decade will be successfully managing distractions to get important stuff done. If you think youre a great multitasker, youre wrong. For example, peoples performance and safety drops while talking on cell phones, as if they were drunk. And slowed reaction times. Studies suggest that people are...

digsmarter.wordpress.com

Kindle Fire Under Fire: Really Jakob? | Can you dig it?

https://digsmarter.wordpress.com/2011/12/12/kindle-fire-under-fire

Can you dig it? Insights into the user experience. Kindle Fire Under Fire: Really Jakob? Kindle Fire Under Fire or Biased Attack? Alas, another one of our heroes has fallen in our estimation. Coming off of two weeks of user experience interviews in which we tested a client’s software on touch screen devices, I read a recent article in. The New York Times. I feel the Fire is going to be a failure. I can’t recommend buying it. He does specify the sample size. Guess how many? 100, 20, 10? 8220;Our studies o...

digsmarter.wordpress.com

Articles and Presentations | Can you dig it?

https://digsmarter.wordpress.com/articles-and-presentations

Can you dig it? Insights into the user experience. UX Matters Articles – by or featuring David Kozatch. Breaking Down the Silos: Usability Practitioners Meet Marketing Researchers. Evangelizing UX Across an Entire Organization. Using Verbs As Nouns in User Interfaces UX Roles in Organizations. Enterprise User Experience: Building a UX Group Hosting a Get-to-Know-UX Event. Fast, Cheap and. Using an Online Diary/Focus Group Methodology to Gauge Meaningful Experiences. Leave a Reply Cancel reply. Great summ...

joshualedwell.typepad.com

Compete on Usability: Web/Tech

http://joshualedwell.typepad.com/usability_blog/webtech

User experience advice businesses can use. By Joshua Ledwell. June 21, 2010. Help wanted . with your careers page. In searching for a new job recently, I've seen many companies disregard the users of their career website pages. Most clutter this section of their websites with mission and branding statements, meaningless photos of smug professional people, even slick video animations. None of this matters to job applicants unless they know the company has a job opening for them. Does a much better job for...

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uxsoapbox.blogspot.com

The User Experience Soapbox

The User Experience Soapbox. Rantings and ravings about user experience, with a focus on the user experience of enterprise software. Wednesday, August 4, 2010. Tasks, Roles, Job Descriptions, and Personas. I've been thinking a lot about user research artifacts recently, trying to crisply define in my head how they all relate. Here's my current thinking. The tasks are performed by a person in that role - sometimes there are tasks that no one performs in a given organization. But the role says that if.

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