cst-international.com
Worldwide Resource
http://www.cst-international.com/index.php/en/about/worldwide-resource
Customer Survey Technologies Intl. are a specialist hotel market research company. We are one of the highly respected firms who have integrated their services and hotel industry experience to create an enhanced offering with the travel and hospitality consultants Worldwide Resource LLC. These successful companies and their principals have earned the trust and respect of clients the world over for experience, integrity and delivering results across:. Satisfaction measurement and quality assurance.
cst-international.com
Timeline
http://www.cst-international.com/index.php/en/about/timeline
CST International - Collecting guest feedback since 1994. Click on the dates below to read more about our history :. CST International - Collecting guest feedback since 1994. Click on the dates below to read more about our history :. CST International launches GenuineGuest.com. Certified guest ratings that reflect real guest experiences only. CST International launches VEOS-mobile. Online guest surveys designed for touchscreen mobile tablet devices. CST launches its online Employee Engagement Study.
delta2rd.net
Delta Squared Performance Improvement - WORLDWIDE RESOURCE CONSORTIUM
http://www.delta2rd.net/wwrc.php
Revenue Management and Pricing. Telecoms and Customer Service Call Centres. Delta Squared is one of the highly respected firms who have integrated their services and industry experience to create an enhanced offering in the 'one stop' global consortium Worldwide Resource LLC*. These successful companies and their principals have earned the trust and respect of clients the world over for experience, integrity and delivering r. Developing marketing and sales strategies.
delta2rd.net
Hotel marketing and distribution - Delta Squared Performance Improvement
http://www.delta2rd.net/performance.php
Revenue Management and Pricing. Telecoms and Customer Service Call Centres. The Delta Squared team is a pool of industry knowledge with the right levels of expertise to assist, and advise you on, your business. All of the directors and associates have worked at senior levels across the hospitality industry within sales, marketing, distribution, technology and operations. We work closely with clients - often as an extension to the board and operational departments throughout the life cycle of a project.
freemangroupsolutions.com
Testimonials - FreemanGroup Service Solutions
http://www.freemangroupsolutions.com/testimonials.html
Foundations™ (Train the Trainer). Promises™ (Guest Service). Practices™ (Skills Training). Client Testimonials and Quotes. Having used FreemanGroup for almost 20 years I consider them the most effective standards training and personnel development company that I have worked with.". Geoffrey A. Gelardi. Managing Director, The Lanesborough. Senior Vice President, Mohegan Sun Connecticut. President and Chief Operating Officer, The Garrett Hotel Group. Managing Director, Pink Beach Club – Bermuda. The many g...
freemangroupsolutions.com
Casinos - FreemanGroup Service Solutions
http://www.freemangroupsolutions.com/casinos.html
Foundations™ (Train the Trainer). Promises™ (Guest Service). Practices™ (Skills Training). Aria Resort and Casino. Las Vegas, NV. Rancho Mirage, CA. Council Bluffs, IA. Kansas City, MO. St Charles, MO. Atlantis on Paradise Island Resort and Casino. Beau Rivage Resort and Casino. Belterra Casino Resort and Spa. The Bicycle Club and Casino. Bell Gardens, CA. New Orleans, LA. Boosier City, LA. Cactus Petes Resort Casino. Atlantic City, NJ. Las Vegas, NV. Caribe Hilton Hotel and Casino. San Juan, Puerto Rico.
freemangroupsolutions.com
About - FreemanGroup Service Solutions
http://www.freemangroupsolutions.com/about.html
Foundations™ (Train the Trainer). Promises™ (Guest Service). Practices™ (Skills Training). The most successful organizations in the hospitality industry. Understand that the major point of difference between competitive brands is the relationship that front-line managers and service providers have with their customers.
freemangroupsolutions.com
Sequence of Service - FreemanGroup Service Solutions
http://www.freemangroupsolutions.com/sequence-of-service.html
Foundations™ (Train the Trainer). Promises™ (Guest Service). Practices™ (Skills Training). Trainer works with managers and supervisors to design a Sequence of Service for designated positions, utilizing custom standards of performance. We assist managers and supervisors in the preparing of session plans to train the staff in a designated sequence. Through hands-on training sessions, employees learn the basic minimum knowledge required to serve guests. Design a work cycle for designated positions. Prepare...
freemangroupsolutions.com
Current Projects & Clients - FreemanGroup Service Solutions
http://www.freemangroupsolutions.com/current-projects--clients.html
Foundations™ (Train the Trainer). Promises™ (Guest Service). Practices™ (Skills Training). Current Projects and Clients.