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Home - Welcome to Professor Yuping Liu-Thompkins' Marketing Website

Features Professor Yuping Liu-Thompkins' research on Internet marketing and customer relationship management. Also home for her blog Ping!.

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Home - Welcome to Professor Yuping Liu-Thompkins' Marketing Website | yupingliu.com Reviews
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Features Professor Yuping Liu-Thompkins' research on Internet marketing and customer relationship management. Also home for her blog Ping!.
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KEYWORDS
1 loyalty
2 customer loyalty
3 consumer loyalty
4 brand loyalty
5 loyalty programs
6 internet marketing
7 social media
8 marketing
9 customer relationship marketing
10 CRM
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about yuping,subscribe to ping,contact yuping,research expertise,teaching info,curriculum vitae,yuping's bookshelf,ping,blog,section,and teaching,and publications,aka @pingtweets,on twitter,quick links,download cv pdf,loyalty research,e marketing research
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Home - Welcome to Professor Yuping Liu-Thompkins' Marketing Website | yupingliu.com Reviews

https://yupingliu.com

Features Professor Yuping Liu-Thompkins' research on Internet marketing and customer relationship management. Also home for her blog Ping!.

INTERNAL PAGES

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1

Working Papers - Welcome to Professor Yuping Liu-Thompkins' Marketing Website

http://www.yupingliu.com/working_papers

Liu, Yuping (2001), A Cognitive Model of Consumer Acculturation. Liu, Yuping (2000), Acculturation and Consumer Behavior: A Theoretical Model. Liu, Yuping (1998), Prospect Theory: Developments and Applications in Marketing. My Blog - Ping!

2

E-Marketing Research - Welcome to Professor Yuping Liu-Thompkins' Marketing Website

http://www.yupingliu.com/internet_marketing

This research stream focuses on the effective and ethical use of the Internet to market firms' products and services. I am particularly interested in the implications of the unique interactive and social nature of the Internet. My current research projects look at the viral diffusion of information through online social networks and the fundamental changes social media have brought to marketing. Selected Publications on Internet Marketing. Entrepreneurship Theory and Practice. 27 (4), 242-256. 5 (2011 An...

3

Loyalty Research - Welcome to Professor Yuping Liu-Thompkins' Marketing Website

http://www.yupingliu.com/crm

Customer Loyalty and Habit Research. This research stream deals with two key drivers of customer repeat purchase: attitudinal loyalty and habit. Using customer data from a variety of industries, I attempt to understand the relative role of loyalty and habit, and how firms can use effective marketing programs such as reward programs to foster customer loyalty and build strong habit. Selected Publications on Customer Loyalty and Habit. 77 (5), 21-36. Vol 73 (1), 109-121. 71 (4), 19-35. My Blog - Ping!

4

Who Is Yuping? - Welcome to Professor Yuping Liu-Thompkins' Marketing Website

http://www.yupingliu.com/about_yuping

Dr Yuping Liu-Thompkins is Professor and Chair of Marketing and E. V. Williams Faculty Research Fellow in the Strome College of Business. At Old Dominion University. She received her Bachelor's Degree in Marketing from Renmin University of China. In 1996 and her MBA and Ph.D. in Management (Marketing Concentration) from Rutgers University. Dr Yuping Liu-Thompkins is an expert on building customer loyalty and habit. Especially the use of social media for branding and customer engagement purposes.

5

Ping! – Loyalty Science in Practice

http://www.yupingliu.com/wordpress

Posted on May 3rd, 2012. But instead what the companies. Before getting to the results, I’d like to thank the 21 students who put their hard work into the project and made this information possible. You guys/gals rock! Now are you ready to see who won the showdown? The Ultimate Fighting Championship (UFC). Nike, though both are doing a good job. Do you agree with the students’ observations? Please tell us what you think! WeightWatchers Social Media Use – Conversation with Lauren Salazar. On the surface, ...

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Home - Welcome to Professor Yuping Liu-Thompkins' Marketing Website

Welcome to Yuping Online! Hello, my name is Yuping Liu-Thompkins. I am a marketing professor and researcher at Old Dominion University. My work focuses on the intersection of marketing, technology, and consumer psychology. My expertise is on the building of customer loyalty and habit through effective customer analytics and informed marketing programs. (Read my complete bio in the About Yuping. At Yuping Online, you can find information on my research. Activities and read my blog. My Blog - Ping!

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